Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.. For the benefit of our customers, we have provided a rating based on our rati… more
Located in Hangzhou (Gongshu), Kempinski Hotel Hangzhou is within a 10-minute drive of Hangzhou Botanical Garden and Xixi Wetland Park. This luxury hotel is 3.5 mi (5.7 km) from Hangzhou Tower Shopping Mall and 3.6 mi (5.8 km) from Wulin Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Westlake Culture Plaza - 4.2 km / 2.6 mi Zhejiang Museum of Natural History - 4.3 km / 2.7 mi Wulinmen Wharf - 4.4 km / 2.7 mi Hangzhou Peace International Convention and Exhibition Center - 4.9 km / 3 mi Yellow Dragon Sports Center - 5.3 km / 3.3 mi Huanglong Stadium - 5.5 km / 3.4 mi Hangzhou Tower Shopping Mall - 5.7 km / 3.5 mi Zhejiang University Yuquan Campus - 5.8 km / 3.6 mi Wulin Square - 5.8 km / 3.6 mi Zhejiang Science and Technology Museum - 6 km / 3.7 mi Hangzhou China Silk Town - 6.1 km / 3.8 mi Hangzhou Stadium - 6.2 km / 3.8 mi Zhejiang University Zijingang Campus - 6.2 km / 3.8 mi Hangzhou Opera - 6.2 km / 3.9 mi Broken Bridge - 6.3 km / 3.9 mi The preferred airport for Kempinski Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 44.1 km / 27.4 mi . In Hangzhou (Gongshu).
Grab a bite at Morph Rooftop Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- Disco / DJ
- Pool table
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Luggage storage
- Meeting room
- Pool
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Kid´s club
- Bars
- Bar
- Beach bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1409 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 1409 TripAdvisor reviews
E
Experience545958
California
20/03/2026
“Nice hotel”
Best top 5 star hotel in Hangzhou. This hotel nearby The Grand Canal.
T
Tarantinobiggestfan
United States
13/02/2026
“10/10 would reccomend”
The overall experience of visiting kempinski hotel hangzhou branch is a 10/10 especially the concierge Brandon really helpful helping me bring my big luggage to my room and helping me with so many things,shoutout to Brandon✌️
K
Kingston L
09/02/2026
“Winter trip in china”
I've been staying here for a few days and would like to commend the front desk for their incredibly fast check-in process. I’d also like to specifically mention the excellent service provided by the concierge, Brandon. From the moment I stepped through the door, he helped with my luggage, and his a… more
廖
廖 秀
27/01/2026
“Unforgettable stay in hangzhou”
Unforgettable stay in hangzhou Just checked out from the Hangzhou Kempinski, and I’ve gotta say, their Concierge team is LEGIT. Super helpful and always smiling! They booked me hard-to-get restaurant tables, gave perfect local tips you won’t find in any guidebook, and just made everything so easy. … more
Z
zh x
11/12/2025
“unforgettable”
Song Mason give me a wonderful experience which make me really happy，thx a lot for the service he provide，he truly show the standard of high level service
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