The Westin Ningbo

“Nice hotel, but smell of cigarettes in all the rooms”

Nice modern hotel, rooms are big and well designed. Reception staff does it best (even if there English is not best). Breakfast buffet is very nice. The only big downside for me and the reason I don't give it a 5 is the smell of cigarette in all rooms. I asked for a non smoking room, opened the ro… more

Nice modern hotel, rooms are big and well designed. Reception staff does it best (even if there English is not best). Breakfast buffet is very nice. The only big downside for me and the reason I don't give it a 5 is the smell of cigarette in all rooms. I asked for a non smoking room, opened the room and smell of smoke, they gave me another room that smelled of smoke too (both at non smoking floors). Hotel is kept clean, Lobby is nice and big, the gym and spa looked very nice too.

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“Great Location, Comfortable Stay with a Few Quirks”

I recently stayed at The Westin Ningbo and overall had a good experience. The hotel’s location is excellent — everything you need is close by, including restaurants, shops, and convenience stores. I was in room 2210, which had a bit of an unusual layout compared to other rooms, possibly because it… more

I recently stayed at The Westin Ningbo and overall had a good experience. The hotel’s location is excellent — everything you need is close by, including restaurants, shops, and convenience stores. I was in room 2210, which had a bit of an unusual layout compared to other rooms, possibly because it’s on the opposite side of the main room corridors. Still, the room was spacious and comfortable. There was a faint smoke smell when I entered, which might bother sensitive guests, but it wasn’t overpowering. The bathroom featured both a shower and bathtub, and the hot water supply was consistent — something I really appreciated. The provided shampoo, conditioner, and shower gel had a pleasant scent. The bed was super comfy, true to Westin’s signature standard. As for the facilities, the female locker room is connected to the indoor swimming pool and includes a steam room. However, the area is quite small and can feel a bit busy—not exactly a peaceful spot to relax. There are two whirlpools (one hot, one cold), but unfortunately neither was in use during my visit, as there was no water in them. Breakfast was really nice — nothing particularly fancy or made from special ingredients, but the taste was genuinely good, and there was a wide variety of options to choose from.

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“Good hotel, nice rooms, good price”

This is a good hotel, with nice rooms and staff. Breakfast is very good, everything on offer, and easy to get served etc. Rooms are very nice, ask for one with a river view on a high floor. Staff very good and very helpful, english spoken by many.

“Manage your expectations”

Check in was very efficient and without any undue drama. My room was on the 34th floor which gave me a great view. While the hotel is dated, it seems to have been well maintained. The bed was comfortable and the amenities in the room were nice. The air conditioning…well…3 of us were traveling t… more

Check in was very efficient and without any undue drama. My room was on the 34th floor which gave me a great view. While the hotel is dated, it seems to have been well maintained. The bed was comfortable and the amenities in the room were nice. The air conditioning…well…3 of us were traveling together and all had the same experience…rooms would never get below 25 or 26C on 78 F. The lounge as the best part. Jay is a gem! He was super polite, friendly, helpful and made me feel right at home. He seemed incredibly well trained and capable. Rita, also in the lounge, was delightful, although more reserved. The lobby bar… 3 Americans walk into a bar at 3:15pm and order a Jack and Diet, Gin and tonic and a bottle of Budweiser… 20 minutes later the gin on the rocks comes and a can of Pepsi. After numerous interactions, we finally had our drinks 34 minutes later. We were the only ones in the bar. The poor girl serving us is. It to blame, she was not properly trained. Breakfast was OK, but we could not order freshly prepared eggs as they seems to have some equipment failure. Without training and equipment, it’s difficult to have the 5 star experience expected at a prestigious brand like Westin. The staff all tried their best, but missed the mark in most cases because they were not properly trained or didn’t have the resources to provide the expected experience.

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