Hotel Croatia

“A truly memorable 5 night stay”

We enjoyed a truly memorable stay in Hotel Croatia 13-18 April. The pre-visit communications were first class as due to a flight change we had to (thankfully) extend our stay by one night. We were promised a ‘memorable and comfortable’ visit and that is exactly what we enjoyed. When walked into ou… more

We enjoyed a truly memorable stay in Hotel Croatia 13-18 April. The pre-visit communications were first class as due to a flight change we had to (thankfully) extend our stay by one night. We were promised a ‘memorable and comfortable’ visit and that is exactly what we enjoyed. When walked into our room (8th floor) the view out to the sea was breathtaking. The room was extremely tastefully decorated, cleaned to perfection every day and had everything we needed for our 5 night stay. The choice of food at breakfast was superb with a vast array of cold and hot options available and nothing was too much bother for the super friendly and courteous staff. The hotel facilities are second to none - indoor and outdoor pools, a gym, spa, hair salon, several bars - all which enhanced the comfort of our stay. Each day we enjoyed a beautiful walk around the coast and we also enjoyed a few meals along Cavtat promenade, where sunsets are nothing short of spectacular. Finally, the staff! Each and every person we dealt with was so polite and friendly with a genuine desire to make your stay as enjoyable as possible. We had a late flight to Bergamo on our last day and a big shout out to the tall man at reception (plays basketball) for arranging for us to have a room that day until 6pm as that made a huge difference to the last day of our enjoyable stay. Big thanks also to the lady at the pool bar who provided excellent service, even joking with me when saw me approaching - large beer for you? Maybe I visited it too often 😂 I, without hesitation, highly recommend this hotel and I am sure we will return. Thanks to all. Paul & Sharon

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“Almost perfect - could do a little better”

We have just returned from a week in Croatia Hotel Cavtat. The hotel is very large perched on a cliff overlooking the sea. Our greeting on arrival at reception was professional with the receptionist having a very good standard of English. Rooms were spotless and were cleaned every day. Staff were c… more

We have just returned from a week in Croatia Hotel Cavtat. The hotel is very large perched on a cliff overlooking the sea. Our greeting on arrival at reception was professional with the receptionist having a very good standard of English. Rooms were spotless and were cleaned every day. Staff were courteous, professional and very helpful. We stayed on a half board basis. Breakfast and dinner were buffet style . The standard, quantity and choice of food was excellent. There are two slimming pools, one indoor and one outdoor- both salt water. There were plenty of sun loungers and towels were provided every day. Overall, we would rate our stay as excellent and would be happy to recommend it to other travellers. There were however a number of issues which are detailed below - for the benefit of the hotel management. There are 3 lifts to upper floors in reception. One of these was malfunctioning from the day we arrived. When a guest panicked and pressed the alarm, the lift was taken out of service on day 3 of our stay and remained that way until we left. This put extra pressure on use of the 2 other lifts. On our last day, the cleaning staff removed one of the dressing gowns from our room and did not replace it. We then felt we had to convince reception that we had not taken it in our luggage. We resolved the issue ourselves by asking the cleaning staff to replace the missing dressing gown. There are 130 concrete steps from the hotel down to Cavtat Town - a buggy service is available for guests who are not comfortable using the steps. At night there are 8 pedestal lights to ensure safety using the steps. During our stay, 3 of these lights were not working which made using the steps a dangerous experience. This needs to be resolved as soon as possible to prevent accidents. Overall, we enjoyed our stay and we would recommend Croatia Hotel to other travellers.

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“More a 4star than 5star hotel”

I would say this hotel is more a 4 star rather than 5 star. The staff are really nice and helpful but certain things let this hotel down. Lifts- not enough and can be a long wait WiFi - intermittent, often drops out and you have to reconnect Beds, we stayed in a twin, both beds were very hard and… more

I would say this hotel is more a 4 star rather than 5 star. The staff are really nice and helpful but certain things let this hotel down. Lifts- not enough and can be a long wait WiFi - intermittent, often drops out and you have to reconnect Beds, we stayed in a twin, both beds were very hard and uncomfortable. You also shouldn’t have to fold your pillar in half to sleep. Mini bar wasn’t replenished in the 4 days we were here In room kettle with coffee and tea but no cups/mugs or milk The hotel does off great views

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