Ensana Nove Lazne

“Beautiful Iconic Spa hotel..!st class choice.”

This is an iconic old style Spa hotel. Perfect for those who go to enjoy the indulgence of the spa, relaxing, and various treatments. We spent 3 days over Christmas and were very happy. Rooms were large and well maintained. Beds were soft... Food was outstanding. We enjoyed the Christmas Eve buffet… more

This is an iconic old style Spa hotel. Perfect for those who go to enjoy the indulgence of the spa, relaxing, and various treatments. We spent 3 days over Christmas and were very happy. Rooms were large and well maintained. Beds were soft... Food was outstanding. We enjoyed the Christmas Eve buffet and Christmas night buffet which were both plentiful but also great due to the very good choices available. The Christmas Eve turkey was outstanding. Breakfasts were excellent Staff were 1st class. Wonderful stay and we would recommend without hesitation. Only negative.Parking can be tight during periods of high occupancy.

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“Excellent hotel with excellent medical treatment.”

Excellent hotel with excellent medical treatment. Thanks to management for such a professional staff. Especially want to mention our waitress Julia, she worked very fast, very professional, dirty dishes on our table were gone literally in minutes, she is the best. Our massager Koutecka J. was excel… more

Excellent hotel with excellent medical treatment. Thanks to management for such a professional staff. Especially want to mention our waitress Julia, she worked very fast, very professional, dirty dishes on our table were gone literally in minutes, she is the best. Our massager Koutecka J. was excellent, I felt rejuvenating after her professional work. Our maid Veronika kept our room in such a clean and a good order that we felt ourselves like in really 5 stars hotel. Also special thanks to the reservation department under management of Ostap Makarchuk who reserved for us room that we asked. We liked restaurant and treatments. All in all hotel deserves 5 stars. The only minor wish is to replace the old TVs in the room with the smart TVs.

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“Amazing place”

my husband and I recently stayed for 2 weeks at this fabulous hotel with intensive treatment option and full board. It was our 1st time in this place and we flew over the ocean to enjoy it and indeed, we enjoyed our stay and treatment immensly! Staff is amazing, especially Manager Filip at the rec… more

my husband and I recently stayed for 2 weeks at this fabulous hotel with intensive treatment option and full board. It was our 1st time in this place and we flew over the ocean to enjoy it and indeed, we enjoyed our stay and treatment immensly! Staff is amazing, especially Manager Filip at the reception, he is definitely worth a promotion! He is so friendly, helpful and has a very nice personality! Also waitresses at the retaurant- Matia and Olga deserve a compliment for sure! Very nice service all the time! Antonina at the spa reception does a great job too! Once a week they have a live music in the bar, need to book the seats in advance As for the treatment itself-they have fabulous facilities and everything is well organized. We included all we could get as well paid extra for creosauna. It was our first time using it and we found it quite refreshing. The accomodations we got was Junior suite facing the garden and we found it very nice and useful. The windows can be open in each room and we had a balcony too. my only complaint is the hours of operation of sauna and steam room as well roman baths-they close them at 9 pm which we find very early as it is impossible to enjoy them right after the full dinner . If they can extend it to 10 pm -would be a much better option. Also temperature of the water in jacuzzi is very low-quite cold, not even warm! other than than -its was a very pleasant stay and we would definitely recommend it! Bring a couple of metal water bottles with you as you will need to get different types of mineral water each day and having bottles really helps. Parking in front of the hotel is free but limited. We arrived in the mid of April when it was not that busy.

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“Well above average stay”

This is one of the best hotel of this chain in Marianske Lazne. I would like to mention several main areas…. Room…Spa procedures…Eating. Room…We had an executive suite containing two small rooms with balcony and the bathroom. Rooms were nice, but not everything was working properly. Defect on the f… more

This is one of the best hotel of this chain in Marianske Lazne. I would like to mention several main areas…. Room…Spa procedures…Eating. Room…We had an executive suite containing two small rooms with balcony and the bathroom. Rooms were nice, but not everything was working properly. Defect on the floor just behind the main entry doors was quite weird and the first impression was quite bad. It was not possible to manage the Air Condition system directly from the room even though there was some remote control unit on walls. This was second bad impression. There is a large TV in both rooms. Bathroom was nice, quite cold without any floor heating. Towel warmer in the bathroom did not work. Another bad impression. Bed was large enough, mattress was comfortable. But what was really horrible are pillows and duvets, sheets and total bedding full of some artificial not comfortable materials. This was really bad. Spa procedures were just perfect. I enjoyed many of them and always I was satisfied. Nothing to add. Just use them. Eating…We had a half board scheme. There was nothing I was missing during breakfast. Quality of all food was just perfect. Dinners were delicious. Buffet form of dinners is something you really enjoy. General conclusion? This was a really good stay. The staff here is really friendly. Atmosphere of the hotel is very positive. There are several details in the room which need some refurbishment, but the overall service, as I felt it, was above high average. Parking…it is possible to park your car here. There are not many parking slots in front of the hotel, so the service must be reserved in advance.

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