Original Sokos Hotel Lappee

“A pleasant and pet-friendly stay”

We stayed for one night with our dog. The service was friendly, and our room was clean, modern, and quiet with a very comfortable bed. The breakfast was adequate, although the selection of fresh fruit was somewhat limited. A major plus was the ability to brew a pot of tea. Parking was easily access… more

We stayed for one night with our dog. The service was friendly, and our room was clean, modern, and quiet with a very comfortable bed. The breakfast was adequate, although the selection of fresh fruit was somewhat limited. A major plus was the ability to brew a pot of tea. Parking was easily accessible in the hotel's underground garage.

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“Different from the usual”

The hotel is different from the usual being located inside a shopping mall. Reception and the breakfast area are separated and on either side of an independent coffee bar. Felt strange wheeling my suitcase through it. However once I found my way around I could see that this is a very neat way of pr… more

The hotel is different from the usual being located inside a shopping mall. Reception and the breakfast area are separated and on either side of an independent coffee bar. Felt strange wheeling my suitcase through it. However once I found my way around I could see that this is a very neat way of providing a comprehensive array of shops for guests who can access them on foot. The lady in Reception very kindly showed me how to find the car parking spaces. It is on two levels. The lower one was nearly always full but the upper one had quite a few empty spaces. The choice of food is staggering because you are in a shopping mall. Breakfast was excellent. Some very welcome items such as tuna, warm rice pudding and hummus as well as the usual continental choices and hot food. The room was spacious with a modern design. Comfortable beds and nice and quiet. Wifi was good with plenty of bandwidth. It was a pleasure to stay here and would definitely stay here again when I am working in the area again.

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“Good value and cozy atmosphere”

Good hotel but the cleaning of the room could be better. Tasty breakfast and cozy atmosphere. The room was sadly not so well cleaned but a reasonable compensation was given after the staff was kindly informed. Super handy with the hotel connected to a galleria.

“Nice, enough, but.....”

The rooms and the hotel are clean and modern, in good shape because they are new and maintained. The rooms are quiet and the location is nicely central to Lappeenranta. The mall below has two grocery stores, a pharmacy, several restaurants, coffee shops, ice cream and other stuff, so you don't need… more

The rooms and the hotel are clean and modern, in good shape because they are new and maintained. The rooms are quiet and the location is nicely central to Lappeenranta. The mall below has two grocery stores, a pharmacy, several restaurants, coffee shops, ice cream and other stuff, so you don't need to go outside for anything. The aesthetics are pleasant and tasteful, the staff was helpful. The only issue I have is that the hotel's upgrade fell prey to a trend I've seen in many, if not most of the upgrades happening in recent years in hotels and other businesses; the lighting systems they install are all computerised and wireless, and as such the only lights you can go to and just turn them on or off are the reading lights by the bed. The rest are clusters of lights that you choose. Selecting one of those gives you a package of lighting. So in the room I was in, you can either be in a pitch black room with just a reading light on, or everything is all lit up. Turning just the overhead light off only and having a light or two on in a corner so the room is lit but chill isn't possible. The designers probably like doing this because the room can be reconfigured without digging the wires out of the walls. .In the room I had, t means that the big overhead light is right in my eye line if I'm in bed reading, unless the room is pitch black. And if you leave a dimmed light on in the bathroom dimmed and the door at a crack so you can see your way to it in the night, it turns itself off after a bit. Fortunately I typically keep a small flashlight with me, so I can feel around for it and use to get to the bathroom without waking my wife with every light in the room blazing , but I shouldn't have to bring a flashlight with me to a hotel to use the toilet. I could go on, but I've had to ask for older and shabbier rooms in some hotels like this one that haven't been 'upgraded' so I don't have to deal with this nonsense. All the Sokos hotels seem to be doing this, so unfortunately I'll be avoiding an otherwise decent hotel chain. And little do hotel operators know: this hotel has 250 some rooms; my smallish room has 10 switches in it each ,with batteries. At some point a couple of years down the road they are going to be hiring electricians to replace 2500 little lithium batteries.

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