Description
Facilities: Guests have a choice of 6 junior suites, 6 suites and 56 double rooms located in a 2-storey main building and 2 auxiliary buildings. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public ar… more
Meals: Dining facilities include a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Porter service
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Massages
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1884 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Carcassonne
Showing 5 featured reviews out of 1884 TripAdvisor reviews
I
Ian A
Dorchester, United Kingdom
10/08/2026
“Lovely for a short break from the south of UK”
Stayed for 3 nights to celebrate our 33rd wedding anniversary... a short hop from Bournemouth to Carcassone with Ryanair, with ZERO problems with immigration/security at either end (don't believe the hype we were through both airports within 20 minutes). Very comfortable room and friendly, smiling… more
J
joannemC90CP
17/07/2026
“Lovely hotel in an ideal location 👌”
We spent 3 wonderful days in Carcassonne and stayed at this randomly picked hotel. How lucky we were! Full of quirky details, the hotel was perfectly situated inside the medieval city walls within easy walking distance of lots of lovely places to eat and drink as well as the entrance to the castle.… more
B
Brynmor L
London, United Kingdom
14/07/2026
“Nice hotel, great location”
Hotel le Donjon is not ultra-luxurious but it's clean, comfortable and characterful. Perfect location in the heart of the medieval city. Efficient, quiet aircon, pretty garden, great breakfast and friendly, helpful staff. Good value for money and a pleasant stay. Highly recommended.
T
tobanola2019
Birmingham, United Kingdom
19/08/2026
“Thumbs Up BIG time for Carcassonne”
This hotel is smack bang in the middle of medieval Carcassonne surrounded by small boutique shops and a vast array of restaurants. It's only a 25mins walk into the main city of Carcassonne across the historic Pont Vieux. Both areas of Carcassonne are overwhelming! I felt at home in each area and wa… more
A
a_mac7779
Sheffield
30/07/2026
“Beautiful central location”
A very well appointed hotel in the heart of the medieval city. The communal areas of the hotel are beautifully maintained and decorated. The rooms are a little more basic but perfectly comfortable. We had a gorgeous little private terrace out of the back which was a lovely place to sit with a glass… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 13 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 9
Quality/Price: 8
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