Hôtel Les Cygnes

“Fantastic”

Just fantastic as always - we have stayed here over 20 times. Setting, staff, food - you name it - all exceptional in all ways - our sincere thanks again. Simon

“Expensive but a truly memorable experience.”

The hotel overall is a really great little place to stay. I'll start from the beginning. I arrived at about 1pm, too early to check-in, which was fair. Parking is very weird - it's up a little road on a hill, open to the public too. Only problem is there's nowhere to stop and unload your luggage. … more

The hotel overall is a really great little place to stay. I'll start from the beginning. I arrived at about 1pm, too early to check-in, which was fair. Parking is very weird - it's up a little road on a hill, open to the public too. Only problem is there's nowhere to stop and unload your luggage. So you have to first park, then walk down to hotel, fetch a little trolley-thingy, then walk back up hill, load suitcases and walk back down again to reception. It was boiling hot and I'm not the youngest and I've just had a hip replacement so it was a bit stressful for me. However, luckily enough I managed to get a space in a very small hotel-owned car park opposite the hotel so it wasn't too bad for me in the end but my sister and her husband had to do the palaver above. The rooms are very small but as I was alone, my double room didn't seem too small for me but for my sister and husband, their room seemed very small for them. Rooms are pretty but seriously over-cluttered with extremely strange colour coordination - striped wallpaper, polka dotted cushions, flowered bedspreads, in all colour schemes, and seriously over-cluttered with unnecessary deco-articles - things hanging from every knob or handle. However my room with a view of the lake Geneva made up for all the weird decoration and size. For a small 3-star hotel they really had thought of everything. Pool bag with slippers, pool towel, bathrobe, adapters for electrical gadgets, fans, tea and coffee-making facilities, Evian bottled drink, etc. - it was really well-equipped. Breakfast was fantastic with literally everything you could want from mega-healthy options with nuts and fruit, etc. (for my sister!) and very unhealthy, full-on English breakfast options for myself. Beautifully arranged and very friendly staff. A real treat to sit there overlooking the lake. We had dinner in the outside dining room twice. It really is a beautiful dining area and the indoor area in the colder days was also amazing. Dining was very expensive with only 5 very expensive fish dishes and 5 very expensive meat/poultry dishes but the ambience, the very professional waiting staff (who trundled around all night taking care of any table who they saw needed assistance), the location and the enjoyment of the feeling of experiencing 'fine lakeside, gourmet dining' made up for the ludicrous prices - starter 15 - 18 Euros, main courses 35 to 39 Euros, dessert or cheese 13 - 15 Euros. Staff were really fabulous throughout our short stay of 3 nights, 4 days. Swimming pool is small but lovely. Deckchairs all around. The 2 days we were there we had the pool to ourselves until about 4pm because there was golf tournament going on in Evian. Lakeside swimming is also available from their private jetty - one of the highlights for me. Really big praise again to the waiting staff and to the lovely ladies on reception - in fact to all, the cleaning staff were also very friendly. So overall I would say not a cheap hotel but definitely for all the plus points a really truly memorable stay. Well done.

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