Zannier Le Chalet

“Wonderful boutique hotel”

An absolute gem of a boutique hotel… we loved the hotel and all the staff that worked there. Everyone was super kind and went out of their way to help. Would definitely return. Our room was exceptionally large for a ski hotel, and the decor was beautifully well thought out.

“Zannier Hotels - Le Chalet is Fabulous. Everything is just Wow!”

Zannier Hotel - Le Chalet is simply the best. The accommodation, the food and the location are all amazing but what makes this place so special are the people. Led by Emilie, the whole Le Chalet team are fabulous and all go that extra mile to make your stay a truly memorable experience. From the mo… more

Zannier Hotel - Le Chalet is simply the best. The accommodation, the food and the location are all amazing but what makes this place so special are the people. Led by Emilie, the whole Le Chalet team are fabulous and all go that extra mile to make your stay a truly memorable experience. From the moment you arrive at the hotel everything is taken care of and you are immediately made to feel at home and part of the Le Chalet family. This was our second visit to Le Chalet and on this occasion we took the whole family so they could experience this gem of a hotel. The rooms are all exquisite and lovingly curated for a luxurious French Alpine feel and look. The snowy views over Mont Blanc are spectacular. The cosy restaurant and bar, with its roaring fire, are a very fitting end to a days skiing. We all slept so well and the mattresses were all so so comfortable. The 'Boot Room' team are all awesome and transfers to and from the slopes and into Megeve were seamless and efficient. All the restaurant bookings, on the slopes and in Megeve, were recommended and handled by Ilijana and the reception team. All in all, a fabulous place and a truly wonderful experience. Thank you to everyone at Le Chalet Zannier.

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“Cold mountain of a minimalist concept”

As a background, I had stayed at Zannier Le chalet decades ago when still living in France and more recently stayed at Zannier in Namibia, which I wrote about to the Founder/CEO after a rather underwhelming experience (incl. food poisoning on the first night)… At any rate, my partner and I decided … more

As a background, I had stayed at Zannier Le chalet decades ago when still living in France and more recently stayed at Zannier in Namibia, which I wrote about to the Founder/CEO after a rather underwhelming experience (incl. food poisoning on the first night)… At any rate, my partner and I decided to give Zannier another chance for our winter week in France, especially for the intimate boutique hotel feel of the property and despite many attractive 5 star hotel brands available in this classy French ski resort. After dropping a note to the CEO founder of the chain and in light of our sad experience at Sonoop, I was curtly advised as to how confident he was that we would of course be treated well as everywhere...(sic). After active email exchanges with the property re. logistics and activities booking ahead of our stay , we were warmly greeted on check-in day by the Concierge/acting deputy manager Ileana (the main Leadership asset of that team) and were advised that we had been upgraded to a suite. Of course, we were grateful for the gesture ...only coming to realize later that this room had some serious downsides (counter intuitive layout, noise from room upstairs etc..) while we also experienced a few shortcomings from this 5 star establishment which is not much less costly that most of its 5 star competition. On the positive side, we were impressed by the one-on-one availability and attention that this 12 room resort staff is able and willing to provide. However, when you come to step back about the entire stay, esp. as a world traveler who has experienced the best 5 stars standards in the world (from Mandarin Oriental, Oberoi, Four Seasons to Waldorf Astoria or Aman…), you realize that Zannier leaves more the memory of a charmless concept store for books than the warmth and soul of a true home: unlike what you feel, especially in India or Asia where the people who work in hospitality give all their heart beyond the guidelines décor, materials, menus or procedures from Corporate guidance: they will always bend the rules or adapt to special requests or circumstances to deliver maximum satisfaction to their guests, listening to your desire rather than explaining why it is the way it is or can’t be done. And that’s exactly what Zannier doesn’t project nor deliver, neither in Namibia or France: it feels more like an overarching brainy concept or staged décor by a C-suite rather than an empowered staff to fully play their role in making the guest feel unmistakably welcomed and special. One would expect that more from a global Marriott group brand than a relatively small hospitality business like Zannier. The “brain” at Zannier might be there but the heart is cold, dry or ungenerous: this explains the many missing links in each property we visited: the G.M. can’t change a book display or seating arrangement that would deviate from the central concept even if it makes more sense for the comfort and pampering of the guests for a wintery week…no wall art in the rooms, most basic toiletries/ no bath salts, standard crepes or waffles not even suggested on breakfast menu, no control of in-room thermostat by guest but remote control by Tech staff, no fireplace handling by guest even just to keep fire going for an hour, no heated floors in bathrooms as any winter resort had them now etc… Everything reminds you that you, as a guest, are not the heart of the concept but rather a disciple that has to conform to the cold design of what feels more like the personal taste & preference of a stunted minimalist. For that fundamental reason, I will return to Megeve and book the opulent Four Seasons or charming Les Fermes de Marie where we felt immediately welcome for a tour, massage or a drink at the bar and felt that warm embrace from their staff at every step (incl. from Founder’s daughter & CEO, Marie Sibuet who we randomly met and who could have not been more accessible, hospitable and humble). I advise you to do the same if you care about feeling pampered and truly valued as a guest, esp. at a $1 500/nightly rate.

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“Short stay in Megeve”

Very nice place and atmosphere. Walking distance from Megeve city centre. Spacious suite with nice decoration. Very friendly and helpful staff, particularly Pauline from the front desk who can guide and advise you effectively. Our rating is driven by a very reduced offering during the summer season… more

Very nice place and atmosphere. Walking distance from Megeve city centre. Spacious suite with nice decoration. Very friendly and helpful staff, particularly Pauline from the front desk who can guide and advise you effectively. Our rating is driven by a very reduced offering during the summer season at this hotel: no restaurant, no room service, and rather limited options for breakfast which is not what we generally expect for a hotel of this standard (to note: all of this didn’t come as a total surprise as we were notified by the staff of the closure of the restaurant prior to our arrival/shortly after our reservation).

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