La Cheneaudiere - Hôtel Spa - Relais & Châteaux

“Very enjoyable”

Well, it’s a R&C which says a lot. This hidden-away-in-the-hills spa and gastronomic delight is a wonderful place to indulge the senses. The hotel itself is beautiful, as was our room and the service was excellent. The pools and Spa are spread over 3 levels and offers a wonderful experience. Apart … more

Well, it’s a R&C which says a lot. This hidden-away-in-the-hills spa and gastronomic delight is a wonderful place to indulge the senses. The hotel itself is beautiful, as was our room and the service was excellent. The pools and Spa are spread over 3 levels and offers a wonderful experience. Apart from dinner the breakfast experience should not be forgotten.

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“Exceptional Property in a Verdant Setting”

Unlike the previous reviewer’s experience, our room was perfect: a very comfortable bed with really high thread count sheets, plenty of space for our large duffel bags, electric shades to block out the early morning sun, a separate sitting room with a second TV, arm chairs around a coffee table an… more

Unlike the previous reviewer’s experience, our room was perfect: a very comfortable bed with really high thread count sheets, plenty of space for our large duffel bags, electric shades to block out the early morning sun, a separate sitting room with a second TV, arm chairs around a coffee table and regular chairs around another smaller table, a constantly restocked fridge with sparkling and still water and an espresso maker. Best room we’ve been in on this European trip. The service has been excellent, although most of the staff do not speak much English. The vast majority of the guests are French (it was a pleasure not to hear more English than French, as in Paris). The front desk staff helped me find a clinic where I could get some staples (stitches alternative) removed from my arm. They also helped arranged a driver from Strasbourg to Stuttgart when we discovered two days before departure that all the trains were booked. We did a beautiful hike through the flower-filled town and the Alsatian woods one morning. Another morning we rented two electric mountain bikes at the hotel and toured around a number of bucolic towns (my wife and I are both tall, so while we managed, it would have been nice if they had large bikes instead of mediums). The area bike routes are well-marked and lovely. Afternoons were spent lounging outdoors in the spa. The lunches were copious, well prepared buffets. At high tea time every afternoon there is a big desserts and fruits buffet. It’s really welcome that we could go to these meals in a bathing suit and a hotel bathrobe (the place is a spa). We ate two nights in the hotel’s less fancy restaurant and saved our Michelin starred dinner for Auberge Guth in an adjoining town. We also went out for croissants in the morning, rather than eating another big meal at the hotel. The spa facilities themselves were great with multiple levels filled with pools, jacuzzis, cold plunges and saunas. We very much enjoyed our four nights here.

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“WOW: A sublime and unique experience!”

My husband and I spent three nights at La Cheneaudiere Hotel & Spa to celebrate his Birthday. It was our first time in Alsace and at this fabulous hotel and spa, and what a gloriously memorable and blissful stay and experience we had! We were mesmerized by the sheer beauty, the panoramic vistas and… more

My husband and I spent three nights at La Cheneaudiere Hotel & Spa to celebrate his Birthday. It was our first time in Alsace and at this fabulous hotel and spa, and what a gloriously memorable and blissful stay and experience we had! We were mesmerized by the sheer beauty, the panoramic vistas and the pure tranquility this magical Hotel & Spa evoked. From the moment we arrived we were pleasantly welcomed by the professional, young reception Team who provided us with a quick tour of the hotel while we waited to check in. The room appointed was immaculate, warm and cozy with a magnificent view of the mountains and village. It had all we could wish for especially a dreamy mattress and a decadent shower with more vistas of the majestic mountains as a backdrop. The Management Team had also surprised us with a bottle of champagne and chocolates in our room to further celebrate our festivities. It was a welcomed surprise and kind gesture which delighted us. The Spa facility is unbelievable…it is a dream! It exudes the ultimate wellness, serenity and peacefulness. The array of spa services is incredible with a dedicated Team of enthusiastic professionals ready to assist in making your moment the most relaxing experience, revitalizing your body, mind and soul. The expansiveness with the indoor/outdoor pools, both dry and wet saunas, whirlpools, hammams, heated beds for the ultimate day naps is a nourishment for anyone looking for a pure relaxing and rejuvenating experience. The massages we managed to each have were pure bliss. We were in the great hands of two delightful young ladies who took care of us from the start of our service to the end. The restaurants and food, the other integral component of this beautiful hotel and spa were fantastic. We unfortunately didnt make it to dine at the Michelin star restaurants but plan to do so upon our return in February next year. But, the buffet breakfast, the buffet lunches and afternoon ‘gouter’ experience did not disappoint. The quality and well presented, delicious offerings are all locally sourced from small artisans, which reflects the deep and integral attachment of local purveyors and their craft. Superb cheeses, breads, honey and much more. The live cooking station with the well appointed Chef, explaining the dishes was abundant and fresh. The waitstaff and service were friendly, polite and efficient. A special thank you to Marion, the hotel Director who with her charisma and smile approached us for a brief jovial conversation. Equally delightful was Maxime, the Manager of Operations who kindly walked us through the two beautiful Michelin star restaurants and kindly offered to make reservations but also recommend some great wineries while in Alsace. And, Hugo, the assistant Manager who with promptness looked after our checkout, efficiently and with great care with his genuine demeanour and professionalism. My husband and I look forward to returning to La Cheneaudiere and experiencing further this peaceful and magical location! Thank you again to everyone for making our stay so memorable and unforgettable! A bientot! Mr & Mrs Tambuchi

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“An amazing place but a few things to keep in mind”

Upon arrival you can only be amazed at this wonderfully located hotel. The reception and everything in the hotel is as to be expected and then a little better still. The spa is amazing and even though we were there on a weekend not too crowded. So why the 4 stars? Well, our first dinner nights was … more

Upon arrival you can only be amazed at this wonderfully located hotel. The reception and everything in the hotel is as to be expected and then a little better still. The spa is amazing and even though we were there on a weekend not too crowded. So why the 4 stars? Well, our first dinner nights was not in the Michelin star restaurant and we had to wait VERY long for our main dish (over an hour). When then seeing the bill we thought it to be very overpriced. Our room was a forest room and even though the shower was amazing i did not really like it. Do not get me wrong, the room has everything you could want but these rooms have not so much space as you are on top level and this means the roof is in the way. They have made the most of it and the room itself is beautiful but i felt a little cramped. We did have the Michelin star dinner which was amazing and very well priced in our point of view. The 3 o clock sweettooth is also a very nice touch and staff we very very helpful. So a 5* rating but with a few things to keep in mind.

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