Hôtel Le Chambard

“excellent”

Our room was spacious and light , with beautiful furniture and materials, well designed lighting, very comfortable bed and pillows, high quality linen. What is not to like? The service was charming too and breakfast a treat: fabulous viennoiseries ( croissants and pains au chocolat) chouquettes, de… more

Our room was spacious and light , with beautiful furniture and materials, well designed lighting, very comfortable bed and pillows, high quality linen. What is not to like? The service was charming too and breakfast a treat: fabulous viennoiseries ( croissants and pains au chocolat) chouquettes, delicious breads, excellent jam, variety of terrine and charcuteries, creme caramel and financiers, eggs, cheese board etc. Worth staying at this hotel just for the breakfast!!

less

“Outstanding. Slept well. Ate amazing food”

Very outstanding. Exceptional staff. Wonderful design and decorating. We stayed in Emma’s suite and had dinner by chef Olivier Nasti that was elegant, extravagant, gourmet and impressive. Definitely recommend. Great location in the perfect Alsace village. Picturesque at every step.

“Comforable room, good location”

A nice hotel well located at the beginning of Kayserberg’s main street, which is a really beautiful historical street. We had a Chambard room, with a balcony. We had asked for one with a terrace, however the assigned room had a very noisy aircon, so we got moved to another room with balcony. Room s… more

A nice hotel well located at the beginning of Kayserberg’s main street, which is a really beautiful historical street. We had a Chambard room, with a balcony. We had asked for one with a terrace, however the assigned room had a very noisy aircon, so we got moved to another room with balcony. Room size is ok, pleasant that the toilet was separate from the bathroom. Hotel staff extremely helpful and friendly. Hotel has 2 restaurants, Winestube and the 2star table d’Oliver Nasti. We had diner in the Winestube which was excellent, did not get to try the other due to circumstances. The reason for not giving 5 stars is the breakfast: first of all the buffet selection is not really impressive, a few local specialties like the Kugelkopf, which was too dry, and some pate’s, other wise standard things you get everywhere. And secondly the staff, in very contrast to the hotel staff, the breakfast crew was uninterested, one was even rude, constantly forgetting things, like we had to ask 3 times to get some milk they had forgotten to bring with the coffee. The boiled egg took ages and even then was almost completely raw. Not what one would expect for € 45pp. So nice place to stay and have diner, have breakfast somewhere else.

less

“.”

Le Chambard Hotel I recently spent three nights at Le Chambard and, while the property is visually charming and well-situated in the picturesque village of Kaysersberg, my overall experience fell short of the standards one expects from a Relais & Châteaux member. The most significant issue was t… more

Le Chambard Hotel I recently spent three nights at Le Chambard and, while the property is visually charming and well-situated in the picturesque village of Kaysersberg, my overall experience fell short of the standards one expects from a Relais & Châteaux member. The most significant issue was the excessive heat in the room, which made it very uncomfortable, especially overnight. Despite mentioning this concern, there was no real effort from the front desk staff to resolve or accommodate the situation. For a hotel in this category, I would have expected more proactive and thoughtful service. The front desk team, in particular, lacked the warmth, attentiveness, and sense of hospitality that is typically the hallmark of Relais & Châteaux properties. At no point did I feel the staff went above and beyond—or even made a genuine effort—to ensure guest comfort. While the restaurant experience (especially La Table d’Olivier Nasti) is exceptional, the hotel side of the operation feels disconnected and somewhat complacent. Le Chambard has potential, but it does not currently meet the level of service and care that seasoned travelers expect from this prestigious collection.

less