Hôtel Artus

“Fabulous Stay”

My daughter and I had a five day stay and loved the hotel. It’s in a charming neighborhood near cafes, restaurants, shops and the metro. It’s walking distance to many of the major sights (Louvre, Cathedral of Notre Dame, St. Chapelle). The staff is extremely helpful and pleasant. Nice amenities.

“Amazing location”

Amazing location, shower was not working well, room with minimal closet space, receptionist did not provide accurate/helpful information

“Boutique (think tiny rooms) hotel. Not 4 stars.”

Lovely lobby. Very helpful and friendly staff (except for one night man who was completely useless). There are 5 categories of rooms. 2 suite levels at the high end and then 3 “moderate” levels, from lowest ‘classic’, ‘superior’ and ‘privilege’. We booked privilege which claims a large footprint a… more

Lovely lobby. Very helpful and friendly staff (except for one night man who was completely useless). There are 5 categories of rooms. 2 suite levels at the high end and then 3 “moderate” levels, from lowest ‘classic’, ‘superior’ and ‘privilege’. We booked privilege which claims a large footprint and more amenities. We immediately asked to see other rooms upon entry to our exceptionally small ‘privilege’ room however none were any larger. Our room: think prison cell size. Al Capone had a larger room at Eastern State Penitentiary (and I was there). Our room was on the first floor facing the street. With people smoking and drinking just outside our window. We could not open the curtains and became as mushrooms. In the dark. We were moved the 2 nd day from the ‘privilege’ room to a ‘classic’ room on the 2nd floor. Where we could at least open the curtains and let in some light. However this was 2 categories down from our original room. It was no smaller yet had no fridge anymore and the a/c needed to be adjusted as it was not cooling the room and we had 3 days of over 90 degrees. They did give us the lower rate for 4 of our 5 nights. But courtesy dictated the lower rate for all 5 nights considering how disappointing the accommodations are. The staff did what they could and through no fault of their own, we would not return. We have stayed at the Madison hotel, which is owned by the same company, and that hotel was absolutely lovely. The privilege room was exactly as advertised. And we would go back there. One of the problems with the privilege room at this hotel is what I consider a bait and switch. The photo on the website is of the accessible room. Therefore it is larger. But the privilege rooms that are not accessible, are very small. I know many people do not spend much time in their hotel rooms and the size is irrelevant, I understand that. However, I got no four-star vibes from this establishment. .

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