Norman Paris Hôtel & Spa

“Exceptional”

I recently spent 3 nights at the Hotel over New Years Eve I have been fortunate to have stayed at some very nice Hotels, and must say I was really impressed with my stay at the Norman Hotel. The location is excellent, it is with 100 meters of the Arc De Thriomphe and the Avenue Champs-Élysées The r… more

I recently spent 3 nights at the Hotel over New Years Eve I have been fortunate to have stayed at some very nice Hotels, and must say I was really impressed with my stay at the Norman Hotel. The location is excellent, it is with 100 meters of the Arc De Thriomphe and the Avenue Champs-Élysées The rooms very exemplary and really spacious, the Hotel upgraded us to a Corner Suite which. The staff were exceptionally polite and helpful, they could not do enough for us Breakfast was very good, again the staff went out of their way to ensure we had all that we needed The Porter, Anais, was incredibly helpful I really have no bad words, and if we visit Paris again, there is only one Hotel for us now, Norman Paris Hotel & Spa

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“Conveniently located small luxury hotel with a helpful staff”

Very nice hotel in a great location. We stayed for 3 nights after arriving Pairs by train. We traveled from the train station by Uber which works well in Paris and no problem getting rides back to the hotel if needed. In contrast, we found it easiest to have the hotel call for taxi when we travele… more

Very nice hotel in a great location. We stayed for 3 nights after arriving Pairs by train. We traveled from the train station by Uber which works well in Paris and no problem getting rides back to the hotel if needed. In contrast, we found it easiest to have the hotel call for taxi when we traveled from the hotel to venue or back to the train station. For some odd reason the taxies got to the hotel very quick and the prices were competitive. The hotel is conveniently located just a few bocks off the Champs-Élysées, so just a few minutes walk from nice shops and a good range of restaurants. The hotel staff is very attentive. Shout out to Leo who handled our check in, showed us to our room snd recommended good restaurants. Other staff members were also helpful and very nice as well. The hotel is part of the SLH or small luxury hotel group which is with-in the Hilton Honors program. If a traveler has Hilton Diamond status then breakfast will be covered. The hotel has a nice dining area and also a lobby bar that is well appointed. We were lucky and scored an upgrade to a suite that had a nice sitting area and bedroom area with a moveable partition. The room also had a balcony. the room was very nice and immaculate. Given location and service quality, room costs may seem high, but like the other Hilton perks mentioned, this may be a good place to use Hilton points. We were very lucky since Hilton was running a 1/2 price special to buy points a few months before our trip. For this location, and several other Hilton properties across France and The Netherlands, the math worked out that use of points, including purchasing added discounted points, in some cases, was economically attractive and worth looking into for each individual case, especially for the higher end properties, when planning a trip.

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“Loved staying here”

Beautiful hotel. The rooms are so comfortable. I had two nights there. I walked to the main street and did a little shopping and sightseeing. Marie the Concierge helped me get my ticket for the TooTBus. She was extremely helpful my entire stay. Ibrahim (not sure of spelling) was the night clerk, an… more

Beautiful hotel. The rooms are so comfortable. I had two nights there. I walked to the main street and did a little shopping and sightseeing. Marie the Concierge helped me get my ticket for the TooTBus. She was extremely helpful my entire stay. Ibrahim (not sure of spelling) was the night clerk, and I had some nice conversations with him. I had to check out at the hotel very early and he made sure I was right on my schedule for leaving. I highly recommend this Hotel. I would definitely stay there again..

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“A mixed bag of experiences!”

We recently stayed in a different hotel, Hotel Norman, for our annual trip. We were traveling in November and this was the only hotel available to us using Hilton Honors points. ( Something odd is happening with Hilton properties in Paris. It is almost impossible to find hotels that are not listed … more

We recently stayed in a different hotel, Hotel Norman, for our annual trip. We were traveling in November and this was the only hotel available to us using Hilton Honors points. ( Something odd is happening with Hilton properties in Paris. It is almost impossible to find hotels that are not listed as sold out. It doesn’t matter what dates you put in. You are steered towards paying Euros, and even then the room availability is practically zero. Diamond guarantee is offered, which seems to lock in a reservation, but prevents those of us who support Hilton and want to use our points from doing so. I have yet to get to the bottom of this, stay tuned!) Hotel Norman is in the SLH group.( Small luxury hotels) that was recently acquired by Hilton. There are less than 40 rooms total. We were excited to stay in a different property, but upon check in, which has only one person at the front desk, so you must wait until your turn is available, we were met with some confusion regarding our upgrade upon availability. We were there for 8 nights, but the best they could offer was an upgrade for 4 nights and then back to our original room. We accepted. The upgrade was very nice, but the room itself had many dings and gouges on the walls presumably made from previous guests,some visible water damage from the roof , stains and rings on the console that held the coffee maker,and a very modern vibe with almost no hanging space for any larger clothing items. Not very luxurious! We were unable to access the spa at any time. It was always locked and no one appeared to know what was going on or explain to us why. Clearly, an 8 night stay is a luxury, but this hotel is not really built to accommodate actual luggage and its contents that you need for that length of stay. It seems to invite travelers and business guests who are on a 1-2 night stay. A couple of shelves and a hanging rack were the only means of unpacking. For 2. Challenging. Breakfast was included and we were looked after by the breakfast staff with great care. When we had to return to our original room after the 4th upgrade night, we discovered that there was a problem with the electrical lights, and so, once more, we were moved. I felt some sympathy for the staff, who were trying to handle all this, but we also had to move twice and that was a bit of an issue.It would have been better to have stayed in our upgrade for the entire 8 nights. Still, overall, the management were very professional and pleasant and they did their best. It all worked out, with a few deep breaths on our part. Personally, I temper any expectations when visiting Paris, (this was our 26th visit) because we do understand space limitations and all that entails with visiting, but the Hotel Norman has a few wrinkles to iron out still. We are hopeful that this review is shared to management, and that they understand our concerns.

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