Sofitel Paris Baltimore Tour Eiffel Hotel

“Great Hotel In Paris”

This hotel is in a fantastic location, a little over one kilometre to both the Eiffel Tower and the Arc de Triomphe (at the top of the Champs Elysees). It was late May when we were there and the weather was spectacular, providing a perfect setting for a casual lunch each day at the beautiful outdoo… more

This hotel is in a fantastic location, a little over one kilometre to both the Eiffel Tower and the Arc de Triomphe (at the top of the Champs Elysees). It was late May when we were there and the weather was spectacular, providing a perfect setting for a casual lunch each day at the beautiful outdoor area of the hotel. Lordys Paris Club is the hotel's in-house restaurant, which provides a warm and welcoming atmosphere. The service from Klara and Adama was exceptional, as were the meals, and our one dinner there became a highlight of our stay. All the staff that we came in contact with at the hotel were excellent, and this will certainly be the only place we'll stay while in Paris. Highly recommended.

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“The amazing Damien”

toilet was weird but the amazing bartender Damien made it all worth it please give him a raise.

“A nice place to stay but eat and drink elsewhere.”

Before I start my review. I just want to say that my husband and I are Accor members and have frequently stayed at Accor hotels both overseas and in Australia. In fact on this trip we also stayed at L’Echiquier Opera Paris (another Sofitel hotel), where the service at their bar and selection of foo… more

Before I start my review. I just want to say that my husband and I are Accor members and have frequently stayed at Accor hotels both overseas and in Australia. In fact on this trip we also stayed at L’Echiquier Opera Paris (another Sofitel hotel), where the service at their bar and selection of food at their restaurant was excellent. The quality and position of the Baltimore is excellent. Within easy walking distance from many of the sights of Paris . The reception staff were very helpful on arrival and during our stay BUT the service at the bar on three occasions was substandard for a 5 star hotel. On two occasions, we were sitting waiting to be served (as we had previously been told that was how it was done in this establishment) and were not even acknowledged by the waiter who walked past us after serving others. We waited another 10 minutes and then went out to another restaurant a few minutes away where we were served immediately. On another occasion we sat to order an express breakfast before a planned tour. Nobody was there to serve, I finally found someone and was told that a “colleague” would be there to help me with breakfast. Another wait of 10 minutes and no one came. Once again we found another restaurant and were served immediately. The menu at the restaurant is limited as well. My advice, if you like to stay in 5 star accommodation by all means stay at this hotel, but there are many other restaurants close by, that will serve you with a smile!

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“Disappointed stay, book other Sofitel instead of Baltimore tour Eiffel”

Disappointed stay. The location is impeccable—within walking distance to the Arc de Triomphe and the Champs-Élysées. However, it definitely doesn’t feel like a 5-star experience in terms of service and the room. I booked two stays: one at the end of March and another in early April 2026. Our flig… more

Disappointed stay. The location is impeccable—within walking distance to the Arc de Triomphe and the Champs-Élysées. However, it definitely doesn’t feel like a 5-star experience in terms of service and the room. I booked two stays: one at the end of March and another in early April 2026. Our flight was early, and we arrived at 10:00 a.m. The reception told us to leave our luggages and that they would email/text us when the room was ready. I kept checking, but we didn’t hear anything—even by 3:00 p.m. We were exhausted after a 14-hour flight, so we went to the hotel at 4:00 p.m. directly, and they said the room was ready. It felt like the reception team had completely forgotten about us. The room is spacious, but nothing special. It’s only worth about 4 stars. The amenities are fine—they use Balmain shampoo/conditioner and nice toiletries—but that doesn’t make up for the overall quality. The interior, chair, and bedding are mediocre, and it is absolutely not worth around €520 per night. What was worst: when I made tea, I found a lipstick mark on the cup. At checkout, I told the receptionist about it. He said, “Are you sure? The cup is shiny.” I explained that I had actually seen the red-colored lipstick on outside and inside (white lining) of the cup and that I hadn’t worn any makeup at any point. He finally said, “Okay, I’ll remind our staff…” We left our luggages at the hotel and returned two days later after a trip. The receptionist couldn’t find our previous stay record, but I showed him the luggage storage ticket. He said they would send the luggages to our room. We waited 30 minutes—no one came. Since we had to leave for a scheduled museum visit, we had to leave. When we returned at 7:00 p.m., the luggages still hadn’t arrived. We called, and the bellboy came about 10 minutes later. He apologized and said they didn’t know we had stayed before and that the luggage had been kept at the hotel =( We also had issues with dining information. We planned to dine elsewhere for our first night. The 2nd visit we decided to dine at the hotel restaurant but were surprised that the restaurant was closed on the weekend. Shouldn’t the receptionist briefly explain opening hours for the hotel facilities at check-in? We weren’t informed in either visit. The bartender was very nice and suggested we could dine at the bar. He gave us great recommendations, and we ended up having a pleasant evening there. Frankly, I stayed at Sofitel Le Scribe last year, and I would recommend Le Scribe for the much much better service and room design.

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