Best Western Plus Palais Des Congrès

“The ONLY hotel in Evreux I would stay in.. and I was born here!!!!”

I'm from Evreux. I grew up here. The Best Western is an oasis of international standard, safety and civilization here. It's the only good hotel we have. - You see, Evreux, in particular La Madeleine area , is a well known hotbed of violence and crime. There one attraction and it's the cathedral. Co… more

I'm from Evreux. I grew up here. The Best Western is an oasis of international standard, safety and civilization here. It's the only good hotel we have. - You see, Evreux, in particular La Madeleine area , is a well known hotbed of violence and crime. There one attraction and it's the cathedral. Covid killed the high street and it never recovered. Every hotel is a run down hole because no sane tourist would stop in my hometown unless they absolutely have to. Located near a hypermarket, the BW not only clean and well arranged, but all the staff speaks English. In fact a lot of their staff lived abroad so they know what international clients expect. The service is top notch. Sure it's 3x the price of other hotels but that's what you pay to have access to a world class hotel where you wouldn't expect it. The restaurant is really good, it's not the best in town but it's super convenient. The place is near the hyper market so you can do shopping safely. The staff accommodates requests most hotels would flat out refuae. It's clean and everything works - maybe that's normal to you but trust me that's a rarity here. The Internet works great. When I visited there were people from all over the planet: Florida, Germany, Cali, and even Texas. They all loved it and it was fun to feel 'between like minded traveller's. PS: it's also the only place where

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“Very nice hotel, but watch out for overcharging”

We had booked a room for 1 night Bed and Breakfast via the Best Western website. Arrived at hotel rather stressed as our SatNav kept sending us to a completely different location and eventually had to use Google Maps to get there. The hotel itself is very nice, pleasant room all very clean. Bed … more

We had booked a room for 1 night Bed and Breakfast via the Best Western website. Arrived at hotel rather stressed as our SatNav kept sending us to a completely different location and eventually had to use Google Maps to get there. The hotel itself is very nice, pleasant room all very clean. Bed was comfortable and we slept well. We had dinner in the restaurant which was really lovely and the breakfast offering the next morning was excellent. However, when we came to check out, the receptionist handed me the card machine and told me how much she was going to charge me. I asked to see a print out of my bill, which seemed to cause her to have a bit of a huff. It is standard procedure in all hotels to show the guest their final account before asking for payment. The bill was eventually produced and I noticed that we had been charged for 2 breakfasts. I explained in French (I am fluent!) that our rate included breakfast but she said “computer says no”! I produced the booking confirmation email on my phone which clearly stated that we were on a B&B inclusive rate but she said she didn’t understand English and called a colleague who did. The second receptionist confirmed that the charge should be removed, but the first receptionist was reluctant to do so. It left me with a less than satisfactory feeling about this hotel and should be a warning to others who have booked on a B&B basis to make sure they check their bill.

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“a comfortabe hotel that is within walking distance to lovely restaurants in town.”

the hotel is well placed and well maintained. within walking distance to lovely restaurants in town. do note that there are no kettles or iron in the room and no drinking water.