Paris Marriott Rive Gauche Hotel & Conference Center

“Responsive online review tracker”

I originally gave this hotel a two-star review because there were several things in my room that needed repair and when I told the front desk, the never-crack-a-smile, unfriendly clerk had an answer for everything and treated me like I had no brains. I even told him these didn’t need to be fixed ... more

I originally gave this hotel a two-star review because there were several things in my room that needed repair and when I told the front desk, the never-crack-a-smile, unfriendly clerk had an answer for everything and treated me like I had no brains. I even told him these didn’t need to be fixed for me (I didn’t want the maintenance department in my room while I was staying there) but should be repaired for the next guest. Within a day of writing the poor review, however, the hotel responded to my review and stated they would be discussing it at the management level. So, I decided to remove the two-star review. I understand that just as in a person’s private house, things in hotels do need maintenance and repair. I decided encounters with one grumpy employee shouldn’t result in a negative review for the entire establishment. (I’d had an earlier dealings with this same clerk and he was just as unfriendly the first time. I think he needs to be moved to a position where he doesn’t have to deal with guests.) The things I told the clerk about and his responses are below: —The shower alternated between painfully hot and very cold by itself every couple of minutes while I was showering. The front desk clerk told me many rooms have this problem and they couldn’t figure out why. I believed him until gave me his responses to my next two problems. —The hairdryer overheated and went off after 45 seconds every time I used it. It took several minutes to cool down enough to come back on. The clerk told me it was a safety feature. OK, I thought it was by some strange French law governing hotels but I moved to the airport Marriott/Sheraton at Charles de Gaulle Paris airport a day or two later, and that stayed on until my hair was dry. —I always check to make sure my hotel door locks before I leave. It once took five minutes of fiddling with it before it would lock. The clerk told me that by design, all the doors are on a seven-second delay before locking, in case I want to go back in. Then why did it lock immediately the 30 other times I went out? It means the lock wasn’t working properly those 30 times or that one time, so they need to repair it to make it do one or the other. On a good note, the bar tenders were really friendly and fun.

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“Best hotel on Left Bank”

We always stay at the Atmosphere while in Paris. It’s like going home. You will always feel like you have gone home! Service is awesome…no matter whether checking in or having an incredible breakfast in the morning. Here I am with Marjorie and Talib! Incredible staff!

“Well located business hotel”

Near Saint-Jacques Metro and and a lovely Globine park i stayed in a classic great business hotel of Marriott. Comfortable beds, good working table in the room helps to be fresh and well prepared for meetings. The attached conference center can be accessed conveniently through the higher floor w... more

Near Saint-Jacques Metro and and a lovely Globine park i stayed in a classic great business hotel of Marriott. Comfortable beds, good working table in the room helps to be fresh and well prepared for meetings. The attached conference center can be accessed conveniently through the higher floor walkway, without going down to the lobby or out of the building.

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“Nice location”

Warm welcoming by helping staffs impressed me. It might not be luxurious as the other Marriott hotels expected or used to be, but the staffs behave excellent. Especia The gala & dinner were well arranged and service was so excellent.