Hotel Le Pigonnet

“Historic Gem in Aix-en-Provence—Perfection!”

My wife and I returned to Hotel Le Pigonnet this November after a year's hiatus because of their renovation construction. I'm very pleased to report that the refurbishment and renewal project was a great success. The hotel has a fresh look, but one entirely consistent with its storied history, but … more

My wife and I returned to Hotel Le Pigonnet this November after a year's hiatus because of their renovation construction. I'm very pleased to report that the refurbishment and renewal project was a great success. The hotel has a fresh look, but one entirely consistent with its storied history, but with added contemporary amenities in the rooms. The magnificent private garden remains the hotel's greatest treasure, with 30+ fountains, gravel paths, and a covert view of Mont Sainte Victoire, where Cezanne once painted. The feeling of old stone and long-tended foliage imparts a sense of timeless luxury. The garden alone is worth the visit. The dining room and the bar have been updated, but still retain their immaculate, classic look. Restaurant La Table serves elegant dinners in the best French tradition, with a wide selection of excellent wines to accompany your meal. In good weather, guests may also choose to dine outside in the midst of beautifully manicured surroundings. We stayed in a Garden Suite, and enjoyed our own private terrace overlooking the grounds—a perfect setting in which to read and write. The room(s) are tastefully decorated in subdued tones of green which lend a serene atmosphere in which to relax and enjoy the silence with a glass of wine at hand. The main room of the suite boasts a double set of French doors leading to the terrace, and comes equipped with refrigerator, writing desk, club chairs and a luxurious daybed on which to while away the hours. The bathrooms have been updated and gleam with refreshed glass, tile and chrome. Towels and linens are ample and immaculate. Two small suggestions for improvement might include the addition of rugs to the tile floors, and a few more wastebaskets. Other than that, the rooms were perfection. Like any exceptional hotel, the staff at Le Pigonnet are highly trained professionals, and experts in the field of hospitality. From the desk personnel to the wait-staff, to the bar tenders to the cleaning staff and the grounds crew, we were invariably greeted with a "Bon Jour" and a smile. From the minute we arrived, we felt like family. Every request was greeted with a genuine smile, and addressed immediately. Most of our needs were anticipated before we could even articulate a request. Mornings, we enjoyed the lavish breakfast buffet, with a wide selection of fruits, breads, pastries and meats. Eggs and omelettes are prepared to order by the kitchen—creamy scrambled-eggs as only the French are able to accomplish (perfection). We expect to return for another visit next autumn. We've stayed at a number of hotels in Aix-en-Provence over the years, but Hotel Le Pigonnet is our hands down favorite. Highly recommended!

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“Cute hotel in great gardens just outside old town.”

Cute hotel moments from old town but still close to walk to. Service was generally good. I was a bit annoyed at the last minute spa cancellation with no reason since I booked this months ago but lucky they were able to accommodate on the next day. Food and rooms were good, though I found dinne… more

Cute hotel moments from old town but still close to walk to. Service was generally good. I was a bit annoyed at the last minute spa cancellation with no reason since I booked this months ago but lucky they were able to accommodate on the next day. Food and rooms were good, though I found dinner at the restaurant not as good in terms of service than at the more relaxed casual bar area.

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“Luxury Hotel”

The hotel and grounds are gorgeous and it’s hard to believe that it’s walking distance to the tourist district of Aix as it feels like you’re in the country side. The hotel itself is beautiful with very attentive and friendly staff. There were several welcome gifts in the room, including a small ca… more

The hotel and grounds are gorgeous and it’s hard to believe that it’s walking distance to the tourist district of Aix as it feels like you’re in the country side. The hotel itself is beautiful with very attentive and friendly staff. There were several welcome gifts in the room, including a small cake (although I couldn’t try this as I am gluten intolerant. I had informed the hotel prior to arrival). Overall this hotel is spectacular - but the breakfast lets it down, as it doesn’t match the calibre of the hotel. There were two breakfast staff present, although we didn’t realise this at first as one of them was dressed in a tracksuit. This was very surprising as the rest of the staff were very well dressed. The breakfast buffet itself was quite small. There is no gluten free bread in the buffet, you need to request this to be brought to you. I ordered a poached egg on gluten free toast. It was brought out on wheat bread. The waiter realised this just as he was about to serve it to me. I asked the waiter if he could bring extra gluten free bread when the eggs returned, but he didn’t, just two very tiny pieces under the eggs. The same thing occurred in the afternoon when we ordered some food from the bar. I ordered some dips with gluten free bread. Two tiny pieces of bread were brought out with a very large quantity of dips (far more than the bread could handle). I asked for some extra bread and the staff were obliging, but it took a very long time. I would recommend the chef try this bread. It has a very strong buckwheat taste that overpowers the food it is served with. There are many brands of gf bread on the market that are much better than this. Putting the gluten free issue aside, I would definitely recommend the hotel for its beauty, the staff and the experience. Just sitting in the bar or lounge was wonderful.

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“Beautiful hotel with a bad smell”

Would absolutely stay at this lush hotel again . lovely staff, particularly the bar staff. Excellent and varied breakfasts in the beautiful dining room over looking the garden. Comfortable communal spaces to relax with cozy seating and a loads of interesting books. Our well appointed room had Frenc… more

Would absolutely stay at this lush hotel again . lovely staff, particularly the bar staff. Excellent and varied breakfasts in the beautiful dining room over looking the garden. Comfortable communal spaces to relax with cozy seating and a loads of interesting books. Our well appointed room had French doors that opened into a small balcony overlooking the garden. Our only issue was that our 2nd floor hallway had an odor each day that was nauseating - a mix between fishy and vinegar. There were large (water?) stains on the carpet near one of the hall windows. We walked up and down the hallways of the other levels and didn’t notice any smells. The location was excellent. Parking was easy.

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