Village Pierre & Vacances - Pont Royal En Provence

“Fabulous resort in beautiful area”

Lovely resort in a delightful setting with beautiful pool areas. There are water slides and one of the pools has a powerful wave machine. My son and his family were staying in the next block along from us and their children, aged 4 to 7, absolutely loved the pools. My partner and I stayed 9 nig… more

Lovely resort in a delightful setting with beautiful pool areas. There are water slides and one of the pools has a powerful wave machine. My son and his family were staying in the next block along from us and their children, aged 4 to 7, absolutely loved the pools. My partner and I stayed 9 nights in a self-catering apartment that could accommodate 5/6 people in one double bedroom, a small alcove-type room with bunk beds and convertible settees in the lounge area. We had to book a larger apartment because that was the only available type that could accommodate my partner's accessibility needs. It was very hot when we were there and the apartment had no air-conditioning, but three large fans were provided. The lounge area also comprised an area with dining table and chairs and a 'kitchen corner' with full size fridge freezer and dishwasher, combi microwave oven, kettle etc, as well as plenty of cutlery and crockery and reasonable cupboard space. Patio doors from the kitchen opened on to a covered veranda with garden-style table and chairs, and this in turn led to a large communal balcony shared by the adjacent apartments and overlooking a valley with stunning views of the Luberon mountains as a backdrop. Some furnishings were a bit tired and would benefit from renovation and/or tidying up. Various meal packages were available but were expensive and not flexible. Better accessibility to the pool areas and refuse bins would have been appreciated since my partner uses an electric wheelchair and I am less mobile than I was. We weren't told in advance that we would need new wristbands to access the pools after seven days. Similarly with the Wi-Fi, although the ticket we were given did explain it was for 7 days access. When it expired at 11pm on the 7th night I telephoned reception and the person I spoke with was less than helpful. I had the utmost difficulty in conveying what the problem was and even which resort we were staying at! She eventually hung up after telling me I would have to visit Reception the following morning. When I did I was immediately given a new ticket with the updated codes. Apart from the above, all the staff were very helpful and friendly, and the Wi-Fi itself was quite adequate for our needs. The centre of the village is attractively built in Provencal style and offers an epicerie, boulangerie and tourist information office as well as the main reception and various bars and eateries. A number of activities and children's clubs are available, but we did not use any of these. The site is situated on a hill and steep (for us) slopes had to be negotiated to access the village centre, which we did struggle with in the heat. That having been said, most areas were reasonably wheelchair accessible. Overall, a beautiful site in a glorious location, particularly suitable for families with no mobility issues.

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“family staycay in Provence”

We stayed a total of 4 nights - 2 nights each over 2 consecutive weeks during our driving holiday in Provence. The resort was lovely and expansive. The kids enjoyed the pool facilities and water slides. There were beautiful views all around and lavender was in bloom. I experienced a minor hiccup… more

We stayed a total of 4 nights - 2 nights each over 2 consecutive weeks during our driving holiday in Provence. The resort was lovely and expansive. The kids enjoyed the pool facilities and water slides. There were beautiful views all around and lavender was in bloom. I experienced a minor hiccup on the 2nd day - i tripped over a chain link barrier whilst jogging and smashed my face. There was a very helpful male staff member who speaks English (sorry, i didn't get your name - he said he has worked for 7 years in ko samui) he tried hard to get me an appointment to see a dentist (my tooth was dislodged) but to no avail. They only see by appointments! Nonetheless, the problem was resolved via teleconsult with Singapore and i wish to thank this staff for his help. Suggestions - perhaps the chain barriers can be painted white to make it more visible. While the apartments are spacious, perhaps a little more amenities could be provided to make the stay more comfortable - salt and pepper at the kitchen, more soap and shampoo (only 1 pc was provided), some tea/coffee sachets etc. In the end, upon check out, we left our unused condiments (salt, olive oil) behind for the benefit of the next guest.

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