Karma Bavaria

“Perfect week away”

We have had a lovely trip and have really enjoyed staying at this hotel. The staff are wonderful; polite, welcoming and helpful. The room was beautiful with everything we needed plus more. The little touches like the books and the daily 'morning post' (that told us of things to do and the weathe… more

We have had a lovely trip and have really enjoyed staying at this hotel. The staff are wonderful; polite, welcoming and helpful. The room was beautiful with everything we needed plus more. The little touches like the books and the daily 'morning post' (that told us of things to do and the weather etc) really made it. We only had dinner at the hotel once (as for personal health reasons I cannot eat a lot) but the dinner we had was lovely and I would definitely recommend it, my steak and vegetables were cooked to perfection and the staff were more than accommodating, even had a cheeky dice game at the end to try and win it for free (better luck next time for us :) ). The amenities were great - beautiful pool and great sauna and steam room. The games room was a great touch where we had a game of pool and I sat and read my book in the library. Regarding the location of the hotel its perfect - right next to the beautiful lake and great walks, plus the bus and train station is a stones throw away, we found getting into Munich and back really easy. Overall I just want to say we've had a very relaxing holiday which is what we wanted and needed and would definitely recommend this hotel ❤️

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“Highly recommend this hotel.”

We stayed here in December 25 and had a lovely 4 nights here. The location is stunning, beautiful lakes and lovely walks. The local town is unspoiled and traditional which adds to the beauty. The hotel is clean, comfortable and we loved the bar area. The restaurant served good food and fantastic wi… more

We stayed here in December 25 and had a lovely 4 nights here. The location is stunning, beautiful lakes and lovely walks. The local town is unspoiled and traditional which adds to the beauty. The hotel is clean, comfortable and we loved the bar area. The restaurant served good food and fantastic wine. All the staff we interacted with were friendly and professional. The trains from Munich airport are easy to navigate to get to the local station and it’s a very short walk to the hotel.

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“Great Hotel, location and friendly staff - Unfortunately clouded by pressure selling for a membership package”

Review of Karma Bavaria My boyfriend and I stayed for four nights after purchasing a promotional stay at a stand at the Ideal Home Show. The offer was presented as a discounted break aimed at introducing a younger audience to the brand, with the understanding that we would attend a short presentat… more

Review of Karma Bavaria My boyfriend and I stayed for four nights after purchasing a promotional stay at a stand at the Ideal Home Show. The offer was presented as a discounted break aimed at introducing a younger audience to the brand, with the understanding that we would attend a short presentation (around 45 minutes) about Karma’s other resorts. We were told it was mainly to raise awareness and that there would be no pressure selling. Firstly, the hotel itself is lovely. The setting is beautiful and although there were a few small maintenance issues and some repairs happening, that is understandable out of season. The reception and hospitality staff were excellent throughout our stay and couldn’t have been more helpful or welcoming. It was clear there was also a separate sales team. When we arrived we were approached by Vita, who asked if we could arrange a time to sit down and hear about how the Karma membership works. As we had literally just arrived, we asked to do this later so we could get our bearings and unpack first. Her Manager Dimitri was present throughout the week, he was very chatty, friendly and confident, and throughout the week Vita and Dimitri would often sit and talk with us which felt friendly and relaxed. Because Vita was unfortunately unwell on the day we had originally arranged our talk, we ended up having the presentation on our final evening. That in itself wasn’t a problem. However, what we had understood would be around 45 minutes ended up lasting more than two hours. Vita was explaining everything well, especially as they had told us she had just started and it might have been one of her first presentations, half way through out of the blue Dimitri brought other guests who had joined the programme to share their experiences before Vita had finished explaining what they offered. Eventually I asked if we could move on to the actual offer as it was our last night and we had dinner plans. By that point we had already missed the chance to spend time in the spa that afternoon as we had been told attending the presentation was part of the deal. When the offer was finally discussed it sounded like a good overall package. However it involved committing to payments of almost £600 per month for a year. We had mentioned several times during the week that we are currently renovating our house and already have significant renovation costs, so unfortunately we simply couldn’t commit to that level of monthly payment at the moment. Dimitri suggested we take an hour to think about it and later offered the option of spreading the payments over two years. While we appreciated the flexibility, I explained that financially it still wasn’t something we could commit to right now. By this point the meeting had already run so long that we missed our dinner reservation. The following morning we saw Dimitri again. I said good morning, apologised for not catching him after our dinner the night before to confirm our decision and thanked him for the alternative payment suggestion, but explained again that we just couldn’t afford the commitment at the moment. Unfortunately the response felt quite abrupt and dismissive, and I was told my reasoning didn’t make sense and that if we really wanted to proceed we would have found a way to afford it because 'it really isn't much money to find' - he told me he didn't care, was in a rush and had no time to talk to me. After what had otherwise been a very friendly week, this interaction left me feeling quite uncomfortable. Vita said hello to us at breakfast shortly afterwards but was noticeably more formal than she had been earlier in the week. I did feel sorry for her as she had been friendly and professional throughout and seemed to be doing her best. Up until that moment our holiday had genuinely been wonderful. The hotel itself is beautiful and the hospitality staff were fantastic. It was just disappointing that the experience ended on that note, as it left me feeling quite upset when the rest of our stay had been so enjoyable. It’s a shame because the other resorts shown during the presentation looked amazing, and under different circumstances we probably would have considered visiting another. Unfortunately the way the final interaction felt has made us hesitant about doing so. I do hope the management team reflects on how the sales process is handled, as it would be a shame for other guests to leave with a similar feeling after what is otherwise a beautiful place to stay.

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“Friendly hotel in a beautiful location”

We had a really enjoyable stay at Karma Bavaria and would definitely consider returning. The highlight for us was the staff. Everyone we encountered was genuinely friendly, welcoming and helpful, which made the whole stay feel very relaxed. The food in the restaurant was also excellent, with some … more

We had a really enjoyable stay at Karma Bavaria and would definitely consider returning. The highlight for us was the staff. Everyone we encountered was genuinely friendly, welcoming and helpful, which made the whole stay feel very relaxed. The food in the restaurant was also excellent, with some really delicious meals during our visit. The location is fantastic, set in a beautiful area with easy access to the surrounding lakes and mountains. It’s a great base for exploring and there are plenty of scenic walks and places to visit nearby. The spa area was nice, but some parts could do with a little maintenance. We were also a bit disappointed that the spa therapist was on holiday during our stay and there wasn’t a replacement available, as treatments were something we had been looking forward to. One small thing worth mentioning is that there was a slight undertone of being encouraged to attend a membership presentation for the Karma group. It wasn’t overly pushy, but it did feel a little uncomfortable at times. Overall though, we had a lovely stay. The friendly atmosphere, great food and beautiful location made it a very enjoyable trip and we would happily return.

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