Description
Experience Cologne's romantic side at the CityClass Hotel am Heumarkt, a peaceful oasis in the heart of the old town, within walking distance of the cathedral and city center. Our 53 rooms feature air conditioning, free Wi-Fi, telephone, desk, minibar, electronic safe, and flat-screen TV. Unwind after a busy day or an adventurous city tour in our wellness area, complete with a sauna, steam bath, … more
Grab a bite to eat at the hotel's bistro, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Parking
- Nearby parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Cloakroom facilities
- Conference centre
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Sun terrace
- Wake-up call service
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 501 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cologne
Showing 5 featured reviews out of 501 TripAdvisor reviews
M
Miguel A C
16/04/2026
“Excelent”
Excelente hotel with very good location. We were 4 persons and give us an excelent room for 4-5 people. The hotel is in a walking distance pretty near frome the cathedral and all the main atrractions of the city. Excelent option
S
storywriter7
Waterloo, Canada
30/03/2026
“Incredible location, good value for what you get”
Room was small but the space is well used and wasn't a problem. Location was absolutely incredible: delicious food and a beautiful square just steps away, and very close to landmarks. Room was clean and tidy, and staff was very friendly. The shower was annoying because it's one of those ones witho… more
J
John N
01/01/2026
“Wonderful location”
Very nice hotel nestled in the altstadt. Quick walk to anywhere in the old town area/train station. Breakfast was hot and fresh every morning. Rooms were comfortable, cozy and modern. Staff was extremely helpful. My wife and I loved it here. Would stay again.
P
Peetzer
Bilthoven, The Netherlands
27/12/2025
“Pleasant stay and better than expected”
Cosy hotel which has excellent vicinity to the Heumarkt Christmas market. The superior room has a water-cooler, minibar, safe, balcony and rainfall shower. So actually it felt like a four star hotel. It was also spotless clean. Only down side was small elevator and could get a bit noisy on the squa… more
C
Carmen Sofia C
07/01/2026
“Nice hotel.”
Stay during Christmas markets season. Location was excellent, service was nice. Room is cozy (not big), but enough for two people as well as the bathroom. The hotel has elevator which helps if you have big luggage. The only cons is the room was in a lower level so we can hear all the noise from the… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 12 reviews
Service: 7
Cleanliness: 7
Room: 7
Facilities: 6
Location: 8
Breakfast: 7
Quality/Price: 7
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