Hotel Restaurant Jägerhof

“Good 3 star hotel for skiers”

Good clean rooms, decent food and newly refurbished wellness area are the best qualities of this hotel together with its reasonable proximity to the Penken gondola and ski bus stops. Suggested improvements would include ensuring that the staff know about the ski buses etc. and putting a few games i… more

Good clean rooms, decent food and newly refurbished wellness area are the best qualities of this hotel together with its reasonable proximity to the Penken gondola and ski bus stops. Suggested improvements would include ensuring that the staff know about the ski buses etc. and putting a few games in the bar area. I would use this hotel again.

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“Quaint Hotel in Mayen”

While in Mayen to attend a wedding a family member who lives in Germany booked us into this hotel. Remember that this is a small town and not a cosmopolitan city. The rooms are somewhat dated, but the beds are comfortable, the rooms are clean and spacious and the front desk staff go above and bey… more

While in Mayen to attend a wedding a family member who lives in Germany booked us into this hotel. Remember that this is a small town and not a cosmopolitan city. The rooms are somewhat dated, but the beds are comfortable, the rooms are clean and spacious and the front desk staff go above and beyond. Overall, the hotel is pretty basic, but makes up for its shortcomings by the extra that the staff put in. If you want a quiet room I would suggest that you ask for one because most face out onto Ostbahnhofstrasse and there is quite a lot of street noise until quite late. I would definitely stay here again.

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“Didn't we tell you we close early today?”

We stayed at Jagerhof for one night. Only 10 minutes walking from historical center of Mayen, this hotel seemed like a good choice. However, we soon discovered some downsides. The hotel front door was almost always closed, day or night. It made us wonder whether a dangerous neighborhood might be th… more

We stayed at Jagerhof for one night. Only 10 minutes walking from historical center of Mayen, this hotel seemed like a good choice. However, we soon discovered some downsides. The hotel front door was almost always closed, day or night. It made us wonder whether a dangerous neighborhood might be the reason. Still do not have an explanation to this day. Then, upon leaving for our walk after check-in, the hotel receptionist asked us if we want to eat in the restaurant, as they want to close early. Imagining it was the kitchen we were talking about, we said that probably not. After visiting Mayen, we returned to the hotel at about 9:10pm, hoping to watch a football game in the smoking area (yes, there is a closed lounge space, available for smokers, with TV and armchairs). The front door was, like always, closed. We entered through a side door and found the reception in pitch black. Searching for a human soul around, we found a guy in the kitchen, who called the receptionist. The receptionist said that we cannot enter the smoking area, in fact we cannot enter ANY area on ground floor, as it is "all seen as one room: reception, smoking area, restaurant, and lobby”, all closed early. She added that “they advised us about closing earlier than 10 pm, the official closing time”. Then, she suggested us to go to our room and watch the game, if we want to see it. Any argument seemed futile, so we did exactly that but have to say that we never encountered such an anti-customer behavior in all our travels and hopefully we will never encounter in the future. Also as downsides: the breakfast was poor, the coffee was really bad, staff attitude was distant to say the least (didn't see a single smile in 24 hours) and parking was in the street, “wherever you find a spot”. In all fairness, there were some upsides: free Wi-Fi available, the room was clean, bathroom was really big and the city center within walking distance. So, we do not recommend it, but it really comes to what one values more when choosing accommodation.

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“Stumbling in the dark...”

I arrived at the Jagerhof Hotel at 11pm with two colleagues. It was in complete darkness and our room keys had been left in a letter-box for collection. We walked through into an unlit courtyard and we were literally stumbling in the dark, having walked past the way into the hotel. We retraced ou… more

I arrived at the Jagerhof Hotel at 11pm with two colleagues. It was in complete darkness and our room keys had been left in a letter-box for collection. We walked through into an unlit courtyard and we were literally stumbling in the dark, having walked past the way into the hotel. We retraced our steps and spotted the door into the hotel and climbed the stairs to our rooms. It certainly wasn't the most friendly start to our one-night stay. My hotel room on the top floor overlooking the street certainly could not be described as being luxurious. But the bed-linen was spotlessly clean. And the room, although fairly basic, was also clean, offering the usual en-suite facilities. Breakfast was the continental variety and was served in the dining room. To sum up my stay at the Jagerhof, I would say there is nothing to fault about the hotel. And for a one-night stay, it did what it said on the tin.

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