Description
Facilities: 53 rooms, including 45 single rooms, are located on 8 storeys and can be reached by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk … more
Location: This family-friendly city hotel is situated near to Hamburg's main railway station. The hotel is the perfect starting point to discover the city and the area surrounding Hamburg. The Binnenalster (lake), the historic Speicherstadt (old warehouse district) and the picturesque Old Town of Hamburg are all within the hotel's vicinity. All points of interest can be quickly reached via the city's public transportation network.
Meals: Various dining options are available, including a restaurant with a smoking area, a dining room, a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hostel also offers special catering options.
- Other
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Vending machines
- Children
- Cot
- Game area
- Kids' playground
- Swimming pools
- Children’s playground
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Activities
- Bike rental
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Good
Based on 1312 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hamburg
Showing 4 featured reviews out of 1312 TripAdvisor reviews
A
anonymous87302
07/01/2025
“Perfect for a Quick Stopover in Hamburg”
A&O Hamburg Hauptbahnhof was just what I needed for a quick stopover between trains. I booked a private room, which was clean and basic. The shared kitchen was a great perk for preparing my own meals. I didn’t spend much time at the hotel, but it served its purpose perfectly.
H
Hunter L
07/01/2025
“Convenient Location, Comfortable Stay”
I stayed at A&O Hamburg Hauptbahnhof for two nights and was very impressed by the location. It's right next to the central station, making it incredibly easy to get around the city. The room was clean and had everything I needed for a short stay, including a comfy bed and free Wi-Fi. The staff was … more
A
AlDulaimi7
19/01/2025
“They need to improve the storage space in rooms, the lockers are broken. Staff are helpful and the WiFi is good.”
Better lockers for rooms and more information about the stay at the hotel. Some sockets are broken and damaged.
H
Happiness50954215574
19/01/2025
“It was OK!”
Pros: location and common areas. Cons: they don’t offer only female or male shared rooms. Bunk beds without curtains for privacy, not every bed was provided with a plug. Coworking space was very cold and loud music. Shared kitchen didn’t have proper utensils to cook such as cutting boards or knives… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 7
Room: 7
Facilities: 7
Location: 8
Breakfast: 9
Quality/Price: 9
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