Description
This modern and bright city hotel is located in Bahrenfeld, a district of West Hamburg, just opposite the Trabrennbahn Bahrenfeld race track. Visitors may wish to attend a football game at the HSV football stadium or a concert or ice skating performance at the O2 World Hamburg arena, both nearby. Alternatively, guests might venture into the city for its fantastic parks, monuments, museums, histor… more
The hotel restaurant, Le Jardin, is open from 06:00 until 24:00 and serves national and international dishes. Breakfast is served in the same restaurant from 06:00 until 10:30 on weekdays and from 06:00 until 13:00 on Sundays. The Arena Bar features satellite sports TV channels (Arena TV and Premiere), so you can catch up with the latest sports events.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Parking
- Covered parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Internet connection
- Wi-Fi
- Services
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Hair dryer
- Lockers
- Luggage storage
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Bars
- Bar
- Gym and SPA
- Sauna
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 892 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 892 TripAdvisor reviews
V
viljars2014
Bergen, Norway
27/11/2025
“Exceptional service level”
The staff at this hotell gives absolutly exceptionally good service and they met me as a customer with kindness and understanding when asking for help. Based on the service level alone, I will truly recommend this hotel.
H
Heidi Dolly C
25/11/2025
“Very nice hotel.”
Modern. Clean. Comfy beds. Breakfast was extremely good with lots of choices. Staff was Nice and friendly and helpfull Perfect when going to Barclays arena.
A
alexejszabo
Kosice, Slovakia
14/11/2025
“My New Hamburg Go-To”
Our short stay here established The Mercure Hotel as our new favorite Hamburg accommodation. We loved the cool, refreshing atmosphere, but it was the truly exceptional service that elevated our experience above the rest. From the moment we checked in, the team made us feel genuinely welcomed and ta… more
P
PlanetPassenger
Italy
31/10/2025
“Not good, not bad”
Dated commercial hotel in bad need of a general update. Well located to reach the various areas of Hamburg. Rooms were comfortable and enough equipped. Impossible to connect personal devices to the smart TV (not that inportant by the way). Felt properly considered and received a good upgrade as an … more
D
donalh2018
London, United Kingdom
17/10/2025
“Fair hotel but rooms a little tired and worn”
The hotel allowed us a slightly earlier check in, which was much appreciated. The rooms are a little tired and old, my bathroom shower head holder was broken and the shower screen leaked resulting in a soaked bathroom floor. The laminate was peeling off behind the toilet, presumably because of the … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 2 reviews
Service: 8
Cleanliness: 8
Room: 6
Facilities: 6
Location: 7
Breakfast: 4
Quality/Price: 5
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