Description
The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an inn… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Casino
- Games room
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fireplace
- Garden
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Full SPA circuit
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1466 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1466 TripAdvisor reviews
J
JBernerZ
Copenhagen, Denmark
06/01/2025
“Fantastic stay!”
Another fantastic stay at Novotel Hamburg Citry Alster! My wife and I were warmly welcomed by the hotel and location is so convenient to get into city center! Strongly suggested!
T
TripFiction
Newcastle upon Tyne, United Kingdom
05/07/2025
“A good place to stay to see the city”
A surprisingly quiet hotel given it is on a major intersection. Very near the U1/U3, so, handy for the airport line and straight to the station. It's more an area for offices but if you take a 10 minute walk you get to Lange Reihe which has an abundance of cafes and restaurants and is very buzzy. W… more
E
Esben R
Aarhus, Denmark
23/03/2026
“Not what they say...”
Before you book this hotel, consider these things: - They say they have saunas. But their 2 saunas are only open from 6 pm to 11 pm. So you cannot do a morning sauna. - They have parking for 27 euros for 24 hours. You can also park and pay for 1 or 2 or 3 or 4 hours. But everything over 4 hours cou… more
M
MichaelKaligis
Surabaya
09/12/2025
“Accor downgrade”
No refrigerator for standard room, no tea spoon. New accor "standard" Far from anywhere, the only benefitnis only access to U1, left beside building
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 8
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