Athens Utopia Ermou

“Perfect Location & Exceptional Hospitality”

Great location right in the heart of the city – everything is within walking distance. The service was exceptionally kind and welcoming from the first moment. The staff were always polite, helpful, and genuinely friendly, making us feel comfortable throughout our stay. The atmosphere was pleasant, … more

Great location right in the heart of the city – everything is within walking distance. The service was exceptionally kind and welcoming from the first moment. The staff were always polite, helpful, and genuinely friendly, making us feel comfortable throughout our stay. The atmosphere was pleasant, the room was clean and well maintained, and the overall experience was very positive. We truly appreciated the hospitality and would be happy to stay here again.

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“值得的住宿”

Nice view and good room Best location Free WiFi Good price 雖然無法寄放行李，但是讓我們提前check in 地點很讚離地鐵非常近 附近很多吃的 訂房也會附贈樓上的早餐餐卷 這個價格在歐洲很可以了

“Mixed experience”

The location is excellent, if you wish to be central in Athens. You step right out onto a very busy pedestrianised shopping street. There is no communal area for guests - you are either in your room or in the bar/restaurant. Because of the location, there is constant street noise from early morning… more

The location is excellent, if you wish to be central in Athens. You step right out onto a very busy pedestrianised shopping street. There is no communal area for guests - you are either in your room or in the bar/restaurant. Because of the location, there is constant street noise from early morning ( deliveries and street cleaning etc) until all hours of the night. For this reason, I couldn't sleep on my first night - was located on the 3rd floor facing onto the street. The lovely Yorgos managed to find me a change of room to an upper floor at the back, and a bigger room. (The other reception staff were not so helpful nor friendly, giving me wrong information a couple of times). The other issue for me was the breakfast. Aside from the wonderful view, the service was atrocious - perfunctory and at times sullen. On my first morning, the waitress was 22 mins late and didn't apologise for the late start. The other two servers were no better, making one felt that one was a nuisance to them. The coffee was barely drinkable, and one only was allowed to have one cup with the breakfast voucher. The egg dishes were fine. Otherwise, the bedrooms were fine, with comfortable beds, and the whole hotel was spotless.

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“Great location, but definitely NOT a 4-star experience”

Pros: The positive aspects were the room and the location. The room was comfortable, clean, and well-equipped. The hotel is situated right in the city center. ​Cons: Hotel does not meet 4-star standards at all. The service was a major disappointment: • ​The "Breakfast" Scam: We paid extra for brea… more

Pros: The positive aspects were the room and the location. The room was comfortable, clean, and well-equipped. The hotel is situated right in the city center. ​Cons: Hotel does not meet 4-star standards at all. The service was a major disappointment: • ​The "Breakfast" Scam: We paid extra for breakfast. It’s not a buffet; you have to choose from a very limited menu (6/7 items). To make matters worse, only plain black coffee is included, everything else is an extra charge. This is unacceptable for a 4 stars. (the breakfast you get from the hotel is served on the rooftop). • ​Rude Staff & Poor Timing: The rooftop staff was rude and unwelcoming. Breakfast is supposed to start at 8:00 AM, but when we arrived at 8:10 AM, the waiter wasn't even there. While we were finally eating, they started mopping the floors around us, completely unprofessional. • ​No Luggage Storage (outside your booking time): If you plan on leaving your bags for a few hours at the hotel storage, be aware that they do not allow you. ​Summary: Good for the location, but the management and service are nowhere near the level you’d expect for a 4 stars.

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