Mendi Hotel

“not as expected”

Poor activities.. poor food.. you have to pay su beds at rhe beach ekstra.. pool toooosmall tiny..

“MENDI HOTEL HALKADIKI.”

Not very helpful when we arrived we were exhausted after a 5hr delay from Manchester airport. Our coach transfer dropped us in the middle of a town nothing but drunk clubers on their way home. We had to wait on our own for a taxi to arrive to take us the rest of our journey. We weren't told this. W… more

Not very helpful when we arrived we were exhausted after a 5hr delay from Manchester airport. Our coach transfer dropped us in the middle of a town nothing but drunk clubers on their way home. We had to wait on our own for a taxi to arrive to take us the rest of our journey. We weren't told this. We arrived at. 05.30am. The night porter was no where to be found we had to search for him. We were booked in nobody to help with luggage. Our room was red hot the fridge was left unplugged. In side was a small bottle of warm water and ham and cheese sandwich wrapped in clingfilm. We had to throw this away. We asked for more bottle water as my step son has kidney disease can only drink bottled water he had medication to take. They never even tried to accommodate us. The rest of the holiday settled after speaking to the Tui rep. He was a good guy. The pool staff and bar staff are amazing. So friendly helpful staff. The hotel staff are not so nice, they are not very helpful, there was 1 young lady there who was lovely. Maria. She helped where ever she could. The food is very basic and the same every morning the fried eggs are cold and slimey. They dont put lots out so ran out often there was omelette also cold and was chopped into bits the other option was egg omelettewith chips mixed in. So called continental no provision for the English tourist. The evening meals are mainly the same with a different flavour. We eat at the hotel restaurant on site and bought items from the only shop within 5 miles. The evening meal there is no option to have drink u less you buy it even water or wine etc. No tea or even coffee. The food hall staff need to learn hospitslity etiquette. They all look miserable. There is nothing around the hotel at all. There is nothing for evening entertainment. They had Greek dance crew on Saturday, sorry to say but red bandana does not count as traditional dress they were like a beginners class on trial. You had to pay for everything. Take taxi's everywhere on average cost about 40€ each way. The beach and pool area are the highlight to this hotel. The hotel shop has very limited stock. The lady looks like she hates working there. The cleaners are nice and excellent at their job as arrived the gardeners. You can't leave a towel on sunbed it will get moved by a grumpy gardener. The grounds are well maintained. We paid a lot i taxi fairs to get out of three hotel for something different. There is a taverner at the hotel the staff are amazing and treat you with respect. The day before we left we had 3 sunbeds by the pool as we had done for 2 weeks. The pool life guard took me towel and expensive sunglasses put them on another sunbed of somebody I didn't know took my sunbed I had been laying on. I was sat in the shade for ten min. I went and asked why he had taken my bed. He said they should be in 2's I had paid for 3 adults he said I could move and sit somewhere else. Apart from my family. I asked to see the Manager after spending 10 min with him. He told me to find him. I went to the bar she fetched the manager she came to the top of the bar entrance and turned away. I went and hot another sunbed from somewhere else. The manager was at reception when we tried to book a room tokeep till we left. Pick up time was 19.00. Room bookoyf time is 12pm. 7 hrs I. Hot weather 35 deg no shower alternative offered we were told no rooms available they didn't even look. The manager was talking in Greek yo the desk lady when we asked. Telling her not yo give us a room. This hotel looks amazing and us apart from thd food and very unhelpful staff unless other wise mentioned. They ruined my very much need holiday after neatly loosing my step son last year to sepsis and 5 weeks in the ICU. Lousy beginner and a disrespectful end. We spent well over £2000 in the hotel with alternate food and taxis and drinks at meal times. Totally disgusted. We were the only English in the hotel at d would recommend that you don't go. KYRPIGI IS THE BEST PLACE. Wonderful bar called Casablanca. Spent 3 hours there it was the best time of our holiday run by Debbie lovely Welsh lady. So friendly and staff are amazing.

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