Description
Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..
With a stay at El Carmen Hotel, you'll be centrally located in Antigua Guatemala, steps from Central Park and 3 minutes by foot from Antigua Guatemala Cathedral. This hotel is 0.3 mi (0.5 km) from Casa Santo Domingo Museum and 0.2 mi (0.3 km) from Museo del Libro Antiguo.. Distances are displayed to the nearest 0.1 mile and kilometer. Choco Museum - 0.1 km / 0.1 mi Antigua Tabaco Compania S.A. - 0.1 km / 0.1 mi Central Park - 0.2 km / 0.1 mi Palacio del Ayuntamiento - 0.2 km / 0.1 mi Museo del Libro Antiguo - 0.2 km / 0.1 mi Antigua Guatemala Cathedral - 0.2 km / 0.1 mi Las Capuchinas Convent - 0.3 km / 0.2 mi Tanque La Unión - 0.3 km / 0.2 mi Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi Palace of the Captains-General - 0.3 km / 0.2 mi Museo del Hermano Pedro - 0.3 km / 0.2 mi El Fotografo Gallery - 0.4 km / 0.2 mi Santa Catalina Arch - 0.4 km / 0.3 mi Santa Clara Convent - 0.4 km / 0.3 mi Antiguo Colegio de la Compañía de Jesús - 0.4 km / 0.3 mi The preferred airport for El Carmen Hotel is La Aurora Intl. Airport (GUA) - 40.5 km / 25.2 mi . Near Antigua Guatemala Cathedral.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM..
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Parking
- Nearby free parking
- Parking
- Security-controlled parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Luggage storage
- Microwave
- Newspapers
- Public bathroom
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Gym and SPA
- Massages
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 353 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Antigua Guatemala
Showing 5 featured reviews out of 353 TripAdvisor reviews
C
Conor H
Dublin, Ireland
27/03/2026
“Relaxing and well located hotel”
We spent two nights in El Carmen following our arrival in Guatemala. Possibly the most comfortable (and largest) bed ever! The hotel is brilliantly located in the heart of Antigua, and is built around a relaxing courtyard. Rooms were clear and spacious and the rooftop terrace was an added bonus, es… more
G
Gage113
Knoxville, Tennessee
10/03/2026
“Girls group trip”
This hotel was picked for us by the Group leader. It is an extremely nice hotel. The beds are very comfortable. The beds are high up off the ground and you need steps to get into them. Rooms have air-conditioning and modern shower and toiletries. It is customary here when using the toilet to make s… more
H
hamzaa888
07/11/2025
“Two thumbs up”
Beautiful and amazing place to stay had old design and some modern touches and the staff were friendly and just keep simling.
S
Shamel F
New York City, New York
22/08/2025
“Centrally located hotel to everything you would like to see in Antigua”
El Carmen Hotel is centrally located to everything you would like to see in Antigua! The rooms are cozy, the A/C is strong and the staff truly care. Everyone is so friendly and hospitable. The views from the rooftop restaurant are stunning and the many options for breakfast are all absolutely delic… more
3
344blankas
Zurich, Switzerland
11/06/2025
“Incredible terrace views and very warm welcome”
This hotel has possibly one of the most incredible views of the city and the surrounding mountains in Antigua Guatemala. Had to book here last minute and arrived late but the staff were super welcoming, even preparing a quick drink before closing the rooftop restaurant. The rooms are very tradition… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 1 reviews
Service: 7
Cleanliness: 8
Room: 4
Facilities: 4
Location: 8
Breakfast: 8
Quality/Price: 6
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