Description
This 4-star hotel is located on the seafront, in Funchal's Old Town, right in the historical centre of the city. The strong connection to the sea, direct views over the cruise port, picturesque surroundings, unique flavours . .. surround the hotel in an urban resort environment. The 146 suites and rooms equipped with kitchenette provide a high level of comfort and tranquillity.
The outdoor pool, with views of the cruise ships and with the sea so close, makes for an exclusive setting. The indoor heated pool complements the outdoor pool on cooler days.
The Arsenal restaurant offers a breakfast buffet and, at dinner, themed buffets or a set menu based on internationally inspired cuisine.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Security
- Sun terrace
- Terrace
- Children
- Childcare
- Bars
- Bar
- Indoor bar
- Pool bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4394 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 4394 TripAdvisor reviews
C
ChrissyMay2013
Barnsley, United Kingdom
02/05/2026
“Fabulous holiday”
The only place we were disappointed with was the Botanical Gardens. After first visiting the Tropical gardens (beautiful) the Botanical was very disappointing. Use the public transport, €2.05 anywhere, it really was worth it. We ate out a couple of times then realised how good the Arsenal Restaur… more
R
ronaldkempson
Kenilworth, United Kingdom
02/05/2026
“Simply the BEST”
Having been to Madeira in January stayed at a different hotel,Santa Maria ticked all my boxes,Staff extremely welcoming & friendly, always ready to give advice,Restaurant service above expectations food so good and plentiful,my room had a sea view and was spotless every day, would highly recommend … more
C
Cinthia A
Garland, Texas
02/05/2026
“Amazing hotel in Madeira Island, Portugal”
My friends and I stayed in Madeira Island from April 25–30, 2026, and overall, we had an amazing experience. From the moment we arrived, we were incredibly impressed with the entire hotel staff. Every single person was friendly, polite, and genuinely went above and beyond to make sure we had a won… more
N
nic0labanks
30/04/2026
“Wonderful weekend break”
Great location right on the promenade and so close to the old town. Great view from our balcony. We really appreciated the comfiness of the balcony chairs. Our room was great, clean and had the bonus of a little kitchen complete with mini fridge and kettle. All the staff were so friendly here and w… more
5
549AnnW
Chobham, England, United Kingdom
24/04/2026
“A wonderful place to relax”
Hotel PortoBay is a wonderful hotel located close to bars, restaurants and the harbour. You can see the cruise ships arrive and depart which is fascinating. The hotel itself is beautiful with a lovely indoor pool and outdoor pool surrounded by colourful flowers and plants and a quiet and relaxing … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 7
Cleanliness: 10
Room: 1
Facilities: 1
Location: 7
Breakfast: 8
Quality/Price: 4
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