Description
Facilities: The hotel has a lift and features 267 rooms, including 94 single rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with … more
Location: Located in the city of Auckland, the hotel is just a short walk from Viaduct Harbour's thriving bars and restaurants and is close to the Auckland Museum, Auckland City Art Gallery, Stardome Planetarium, Sky Tower and Casino and many other local attractions. Piha Beach is about 29 km away and Auckland International Airport is around 18 km from the hotel.
Meals: Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Live music
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Gym and SPA
- Gym
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 3212 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Auckland
Showing 5 featured reviews out of 3212 TripAdvisor reviews
A
alistermchardy
Exeter, England, Great Britain
10/03/2026
“Comfortable, helpful staff”
We arrived early after a long journey and our room wasn't ready. The receptionist gave us the option to upgrade (for a small cost) to a better room on a higher floor which we did. The hotel helpfully stored our luggage for about a week while we went off on a "side trip". Good central location. Our … more
D
denby1234
Olympia, Washington
09/03/2026
“Great Hotel Experience”
First time to New Zealand. Seems like all the flights from the west coast of USA arrive in the early am. Ours landed at 5:45 am. Took a shuttle to the hotel and the lovely counter person stored our luggage for us. We were hot, tired, exhausted from the flight so we rested about 50 mi… more
T
TomasoVernon_B_C_
Vernon, Canada
28/03/2026
“Centrally located”
We enjoyed our stay here. Very central to the harbour area , sky tower, queen street, restaurants and cafes. Staff are very friendly. Our room was spacious and had all we needed for a comfortable stay. Breakfast is varied and very tasty. We also ate dinner as a Group of 24, which was three courses… more
J
Judith R
Essex, United Kingdom
05/02/2026
“Good location for the harbour”
A good location nice and near the harbour. The room was clean and staff welcoming. The breakfast as good and plenty of choices The room was a good city hotel size A nice place to stay for a couple of days when visiting Auckland
R
racoxon
Nottingham, United Kingdom
20/02/2026
“Average”
Ok hotel Central location Friendly staff Decent shower ( no shower curtain) Rooms a bit scruffy and pokey and un loved but were clean enough Good breakfast if included in price A ll in all average
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 8
Location: 9
Quality/Price: 7
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