Leonardo Boutique Huntingtower Perth

“Value for money, good breakfast, fabulous staff. Great Parking available.”

We recently stayed in the hotel and had a couple of rooms. The hotel grounds were nice and the location was quiet and well presented. The reception staff were very friendly, helpful and in particular, the receptionist names Tracey, went above and beyond in helping to sort some snagging problems w… more

We recently stayed in the hotel and had a couple of rooms. The hotel grounds were nice and the location was quiet and well presented. The reception staff were very friendly, helpful and in particular, the receptionist names Tracey, went above and beyond in helping to sort some snagging problems when we arrived. And was quick to resolve them. Nothing was too much of a problem for her or any of them. We had both evening meal and breakfast at the hotel and while the food was good, we were however disappointed with the lack of Gluten Free options and availability of the options. What was however and 2 individuals stood out to us was Jodie and Georgia, who were totally amazing and nothing was too much trouble for them. Any question we asked they took time to see the kitchen and ask if they were ever unsure. Both of them were always smiling, cheerful and friendly which made the stay much better, All the staff we did speak to were a credit to the hotel, not one person was unhelpful or rude. The staff makes this hotel and should all be credited for the running of it and would bring us back again. The price we paid was excellent for what we received, our only gripe for both of the rooms, was the cleanliness which was a shame. Bedding and towels were both spotless. We are talking more with the stains down the bathroom wall door, round the base of the toilet, broken slate tile. The rooms are a little tired and we are not saying the room is filthy, far from it. But they need a little TLC. It would not stop us from going against all, but it would be nice if the rooms had more love and we understand the cleanliness has nothing to do with the tile,

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“Cashless hotel.”

Having visited The Hunting Tower several times with my husband and also wirh my best friends for girls weekends i thought it was the perfect place to book a weekend away for my grandson and his partner. I booked two nights dinner bed and breakfast. I took them to the hotel from fife and as i had a… more

Having visited The Hunting Tower several times with my husband and also wirh my best friends for girls weekends i thought it was the perfect place to book a weekend away for my grandson and his partner. I booked two nights dinner bed and breakfast. I took them to the hotel from fife and as i had a problem with my card not working i took cash. On arrival we checked them in but was informed the hotel was cashless. Obviously i panicked a bit but was assured by the lovely receptionists(Tracy)that not to worry i could pay on Sunday as i was picking them up. I said i could pay when i got home over the phone but was assured i wasnt to worry. I had booked through booking.com and on checking it does not state that the hotel is cashless. Cut to Saturday morning we had to drive back up as my grandson had forgotten his ID so once i gave him his ID we went to pay at reception as we were there. We waited in reception for 15 mins after ringing the bell and nobody to be seen. Unfortunately i was going on nightshift and had to get home. Having had the conversation the day before i thought it was ok. Also they had paid for drinks etc as they went. I had gone to bed only to receive a call from the receptionist apologising profusely because the manager said if i didnt pay there and then they would have to leave. Paying was never the issue. I paid over the phone and while i was doing this i could hear thec ' manager ' in the background. My grandson then felt uncomforrable going for both dinner and breakfast . So i paid for 2 meals and 2 breakfasts that they couldnt eat. I had explained that he was Autistic and this was a huge step. My husband picked them up on Sunday morning and asked to speak to the manager. He denied using his words but unfortunately i could hear every word. We will not return and have told our friends who have visited on our recommendation. Adding the fact that the hotel is cashless should be made known on booking.com as cash is king. I will add they that the accomodation was lovely and the other staff were friendly. A shout out to Tracey who was very kind.

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