Alden Splügenschloss Zürich - Leonardo Limited Edition

“Excellent hotel and great staff.”

We enjoyed the hotel. It is well located, nice and large rooms and wonderful staff. It exceeds our expectations. Highly recommend this hotel.

“Great accommodation and amazing staff!”

We stayed at Hotel Alden for two nights, and the concierge and staff were extremely friendly—I can't emphasise that enough. We booked a standard room but received a free upgrade to a room with a balcony, which was amazing. The room was spacious and super clean. The only downside is that they prov… more

We stayed at Hotel Alden for two nights, and the concierge and staff were extremely friendly—I can't emphasise that enough. We booked a standard room but received a free upgrade to a room with a balcony, which was amazing. The room was spacious and super clean. The only downside is that they provide only one key for the room, and the power outlets should be updated to accommodate C-type cables, not just USB power ports.

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“Moments of good but also average”

So we were fortunate enough to get an upgrade to an executive suite which was a massive apartment with a lounge, dining room, 2 bathrooms and a very spacious bedroom . Unfortunately it was on the first floor and the hotel is surrounded by offices so we had to have the curtains drawn in the bedroom … more

So we were fortunate enough to get an upgrade to an executive suite which was a massive apartment with a lounge, dining room, 2 bathrooms and a very spacious bedroom . Unfortunately it was on the first floor and the hotel is surrounded by offices so we had to have the curtains drawn in the bedroom and bathroom all the time to have any privacy . Although the suite has numerous plug points none were in the bedroom at your side table - as is the usual practice - and the plug points were mostly neither on floor height or a metre up the wall so you had to use a chair or push a table near the plug point to charge anything. The main bathroom was huge but sported a tiny shower and just looked poorly . The basin stand had seen better days and the varnish was peeling off . The spare bathroom on the other hand was very modern . I personally found the decor odd. I think they were hoping for an eclectic look but it was a more a mashup of old ‘Bavarian’ style painted cupboards; 80’s decor and modern bits and bobs; grey crunch satin curtains and choc/camel geometric carpets . The lounge/ dining room had a magnificent wooden floor and pressed ceilings and was probably the best of the decor. Both tv’s in the room didn’t work and stopped working again even when fixed. They kindly offered for us to move but we had settled in already and when it broke again they did offer a fee breakfast or cheese board. Our one basin in the bathroom drained but they didn’t manage to fix that before we left . In terms of position it’s an office area so even though it’s close to the lake it’s but of a walk to the main shopping and restaurant area as well as the old town .

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