Protur Sa Coma Playa Hotel & Spa

“Great find in Majorca!”

This is my second ever all inclusive hotel holiday experience and this hotel did not disappoint. On first entry all reception staff are polite and take the time to talk with you. The rooms are lovely, modern and clean and my room came with a full minibar which was included in the AI price. The bath… more

This is my second ever all inclusive hotel holiday experience and this hotel did not disappoint. On first entry all reception staff are polite and take the time to talk with you. The rooms are lovely, modern and clean and my room came with a full minibar which was included in the AI price. The bathrooms include a seperate shower and bath which was great. The mini bar is restocked and house keeping came to entirely clean the room every day. The shared areas are very clean and well decorated but the staff were where this hotel really shone. All staff speak a minimum of Spanish and English (I even heard multiple communicate in German and French too) and were always kind. In particular Jose Carlos, in the restaurant, made me feel so welcome and took my food allergies and intolerances very seriously and went out of his way every day to make sure I was taken care of to the point a table was set and waiting for me at every meal with my drink of choice (For those also with allergies, I am gluten and dairy free and each food is clearly marked with all allergens and there is the option for the chefs to make pasta, pizza and bread at your request) all the other staff members also would remember my allergies without me even needing to let them know and the ways of making drinks so they were safe. I would absolutely come back to this hotel and would recommend it to families, couples and also solo travellers. As a solo traveller I felt so safe within the complex and in Sa Coma.

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“Very well looked after!”

We are regular visitors to Protur and, although this is our first visit to Sa Coma Playa, this is probably our 8th visit to Protur in this area, always in April and October. As a single parent travelling with two children, there is no other brand of hotel I would choose in this region. I made the … more

We are regular visitors to Protur and, although this is our first visit to Sa Coma Playa, this is probably our 8th visit to Protur in this area, always in April and October. As a single parent travelling with two children, there is no other brand of hotel I would choose in this region. I made the mistake of trying 2 different brands in this resort in 23/24 and it was a mistake! For many years, Protur staff have made sure we are comfortable and very well looked after. The Sa Coma Playa has a certain class and charm about it and, like all in the Protur brand, the staff are its biggest strength. It’s the beginning of the season and therefore fairly quiet, but Protur do not compromise on standards. Rooms are spacious and comfortable, a high standard. The hotel is stylish and well laid out and the indoor pool is great in case that the weather disappoints, although it rarely does. Food is good and nothing is too much trouble for the staff. We ask to eat outside, as our preference and, even though it is closed, they kindly oblige. As the only adult with two children, it is very convenient that I can buy a bottle of wine and they refrigerate it so I can come back to it each night until it’s gone. That’s very considerate. The hotel is calm, safe and spotlessly clean. The housekeeping is excellent. We’re half board and food is great. Pool bar is reasonable for quality lunches and staff are brilliant- Jose & Mike, thank you. Restaurant staff, Jose Carlos and all the other lovely people (4 who look after us each night, but I don’t have names). Must also mention the fabulous Christina on reception (a wonderful woman!) and Marc, manager, nothing is too much trouble. We needed help with a couple of things in the room, a safe malfunction (it was my error!) and refill of toiletries, and the staff addressed it in minutes. The maintenance gentleman is lovely and very polite. The activities and sports are great, and another reason we return frequently. Brilliant guy in the Clubhouse. The spa at Biomar is quality and the bikes are excellent for exploring. Newly refurbished courts for Padel, a nice touch. Another thing worth mentioning about Protur is that they constantly refurbish and upgrade the hotels on a cycle, before they become poor. Over the years, I’ve watched this happen in all the hotels. Very good. Overall, another fantastic Protur hotel. A fabulous experience made by a quality hotel and wonderful staff. Still two days to go but thank you for hosting us! To all future visitors, be kind and respectful to the staff because they always work exceptionally hard to make your stay the best it can be.

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“Lovely hotel”

What a great hotel. We were apprehensive about the length of the journey from the airport but the road was very straight and there were no hold ups. We were allocated a room at the rear of the building which had a good sized balcony with the sun in the morning and was very peaceful. The facilitie… more

What a great hotel. We were apprehensive about the length of the journey from the airport but the road was very straight and there were no hold ups. We were allocated a room at the rear of the building which had a good sized balcony with the sun in the morning and was very peaceful. The facilities were very good. There were plenty of bikes available in all sizes and a 10 euro cash deposit was necessary for each. It was an easy ride to Porto Cristo by mostly cycle paths which was well worth the visit. A cash deposit of 10 euro each was also necessary for towels and again for robes so make sure you have enough cash for this. The tennis and padel courts were in very good condition and we had no problems in booking these. Mini golf agin in excellent condition and well thought out. We loved the indoor heated pool. Water was free with evening meals. A good selection of foods including gluten free. We found the “hot” food mostly to be “cool” which was disappointing but there are alternatives which are cooked on the grill in front of you.

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“Lovely hotel, Excellent Staff”

We stayed for 11 nights in October and were lucky enough to have a sunny balcony overlooking the adult only pool which was lovely. Rooms are really big with a good size bathroom, hairdryer, tea coffee facilities, safe and a very efficient fridge, it is a mini bar but we made room for our own drink… more

We stayed for 11 nights in October and were lucky enough to have a sunny balcony overlooking the adult only pool which was lovely. Rooms are really big with a good size bathroom, hairdryer, tea coffee facilities, safe and a very efficient fridge, it is a mini bar but we made room for our own drinks. The maid service was daily and they we excellent and cleaned the room throughout each day and washed the floors most days. There is a lot to like about this hotel, the staff were excellent, very helpful and friendly. They couldn’t do enough for you. Food was very good for breakfast and evening meal with a good selection. As the same with most hotels we have visited in Spain the meat tends to get over cooked on the grill section. It has a large pool which is for adults and families and a large pool bar offering drinks and lunches. The hotel was nice and peaceful but the Protur hotels around it do get very busy and there seemed to be coaches dropping off and picking up people constantly even during the night dropping off and then pick ups starting from approx 4 am which you could here the coaches. Air con was good, we have stayed at some hotels when they don’t allow air con in October but as it was very warm it was appreciated.

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