PortAventura Hotel Gold River

“Perfect location.”

We came to spend time in the Parc for 3 days, we were very impressed with this hotel, room was comfortable, we too enjoyed the buffet breakfast (included) very big selection. On the first night we also had the buffet dinner, was also good. Team are very well organized and friendly. Highly recommend… more

We came to spend time in the Parc for 3 days, we were very impressed with this hotel, room was comfortable, we too enjoyed the buffet breakfast (included) very big selection. On the first night we also had the buffet dinner, was also good. Team are very well organized and friendly. Highly recommended.

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“Busy but brilliant”

Although there’s either no air con, or broken air con, and the food selection isn’t great, this hotel is fantastic for a theme park hotel. If you like Westerns, this is the hotel for you. However, the major drawback is meal times are chaotic. Please, just enforce a queuing system and open up longe… more

Although there’s either no air con, or broken air con, and the food selection isn’t great, this hotel is fantastic for a theme park hotel. If you like Westerns, this is the hotel for you. However, the major drawback is meal times are chaotic. Please, just enforce a queuing system and open up longer hours for sittings. This would solve 90% of the meal issues.

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“It was quite a confusing aventura”

We spent one night/2 days at the park. It was French holidays so it was very busy. We arrived early and were checked in but we had to store our bags in a lockeroom round the corner from reception which we had to pay for and it was very confusing to do! We had booked B&B so our only option was to pa… more

We spent one night/2 days at the park. It was French holidays so it was very busy. We arrived early and were checked in but we had to store our bags in a lockeroom round the corner from reception which we had to pay for and it was very confusing to do! We had booked B&B so our only option was to pay for dinner as there was no where else to eat unless you wanted junk food in the park all day and night. We paid £58 for dinner for two and were shown to a table but it was a free for all at the buffet and the food was not hot only luke warm. Quite varied though. There were no drinks only water if you wanted a drink you had to buy them from the bar and bring them through. The room was like a colonial room in America with a metal framed bed. Half the programmes on the tv didn't work. The shower is over the bath which you have to climb into and is quite slippy so becareful. We read on line that guests can get into the park at 8.30am before it opens at 10.30am and this was confirmed by reception so we booked breakfast at 8am and was told to do it on a QR code but it didn't work so I had to do it at reception. Breakfast again was a free for all and so we ate and went off (there is orange juice and coffee available this time). We went to the park entrance and the gates were closed. I went back to reception to be told we could only go at 10am not 8.30am so reception is very confusing. We had got up early for nothing. We packed and paid to store our bags again and went into the park and by 10 we had to queue to get in and it was packed. The staff at the front of the hotel didn't look like they wanted to be there. If you are going to the parks you would be better off staying off site and getting a taxi to the parks you will then have more choice for dinner and drinks and not have to store bags. The grounds of the hotel are themed on a wild west town and the attention to detail is amazing. We went to Ferrari Land at night and had to walk from the hotel across a large car park to get to it which was quite nerving.

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“The hotel feels closer to 3 star rather than 4 star one”

it is the closest hotel to the entrance of PortAventura Park, which makes it very convenient, especially when traveling with children. We booked half board (breakfast and dinner). At check-in, you are asked to select a fixed breakfast time for your entire stay- you come at the time you selected for… more

it is the closest hotel to the entrance of PortAventura Park, which makes it very convenient, especially when traveling with children. We booked half board (breakfast and dinner). At check-in, you are asked to select a fixed breakfast time for your entire stay- you come at the time you selected for breakfast upon check in. Dinner was a bit less comfortable than expected. On most evenings, there was a queue to enter the restaurant, and the waiting time could be around 20–30 minutes no matter what time you come- always a queue at the entrance. The rooms are simple and functional. However, some amenities that are often expected in hotels of this category are not provided - slippers, toothbrushes, or in-room coffee/tea facilities. A kettle can be requested with a deposit, but only paper cups are available, which might feel a bit inconvenient. Glasses are available for the price starting from 9 euro in the shop inside of the hotel Overall, the hotel offers a very good location and a practical stay for visiting the park, but there is room for improvement in terms of service organization and in-room amenities to fully match a 4 star standard.

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