Description
Facilities: Guests have a choice of 383 rooms and 28 junior suites located in a 10-storey main building and an 11-storey auxiliary building. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk off… more
Meals: Dining facilities include a non-smoking restaurant, a breakfast room, a café, a bar and a pub. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Entertainment
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' playground
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 3565 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Guatemala City
Showing 5 featured reviews out of 3565 TripAdvisor reviews
P
Packerfan4432
Fitchburg, Wisconsin
13/04/2026
“Beautiful hotel”
We spent one night at the hotel before joining another group for the rest of our vacation. The transport from the airport to the hotel was easy with the collective shuttle included in the price. We reconfirmed the shuttle the day before, and they had our details correctly saved and they were read… more
M
marythem
Spring, Texas
13/04/2026
“Home away from home”
From the moment the smell transports you to a vacation even if you are working. The decoration the attention to detail. Thai is my go to since 1994. I do cry when they are full and I have to choose a different hotel. Cannot go wrong period.
L
Lguerra1
Carol Stream, Illinois
06/04/2026
“FANTASTIC HOTEL!”
I enjoy staying in this beautiful Hotel, my second year coming back. The staff is amazing, friendly & professional at all times. I will see you again next year!
D
delenjill
Toronto, Canada
05/04/2026
“Great place to stay”
Overall an excellent place to stay. Staff is great. Most important, every part of the hotel is very clean. The rooms are spacious and clean
S
sanjivparasram
Trinidad
13/04/2026
“excellent ambiance”
Beautiful hotel with great view of the city and mountains. Close to popular areas of the city. Clean and comfortable rooms. Food choices a bit limited for vegetarians but otherwise great.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 10
Quality/Price: 9
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