Holiday Inn Express Madera - Yosemite Park Area By Ihg

“Rethink your options”

The hotel was very clean and the bed comfortable...but...the first room had a non-functioning toilet. We were moved to a second room where the refrigerator had leaked a large pool. The third room was adequate. We later realized the TV remote did not work and we had to ask for toilet paper as there … more

The hotel was very clean and the bed comfortable...but...the first room had a non-functioning toilet. We were moved to a second room where the refrigerator had leaked a large pool. The third room was adequate. We later realized the TV remote did not work and we had to ask for toilet paper as there was not a spare roll. Do not get settled until you do a room check.

less

“No Housekeeping on a Three Night Stay”

First the good: The hotel is clean and well maintained. Over the three night stay the breakfast provided had a good variety; alternating omelettes and scrambled eggs, bacon one day and sausage the next. One day even biscuits and gravy were on hand. Where improvement is needed: On all three morn… more

First the good: The hotel is clean and well maintained. Over the three night stay the breakfast provided had a good variety; alternating omelettes and scrambled eggs, bacon one day and sausage the next. One day even biscuits and gravy were on hand. Where improvement is needed: On all three mornings the breakfast meats were cold, which is worrisome. Only one day were cinnamon rolls available. For a three night stay there was no housekeeping service. When I brought this to the front desk's attention I was told it was because the "Check Back Later" (ie Do Not Disturb) sign was on the door when the maid went by. When I explained that door hanger was not on the door past 9:45 am I was basically told the housekeeper only checks once (never rechecks). We actually passed the housekeeper in the hallway on our way to breakfast around 8:30, so unless you keep farmer's hours and clear out of your room before 8:30 I guess you can't expect to have your room cleaned and towels refreshed.

less

“Is this what $200 a night gets you?”

I will start off by saying that the young man who’s checked me in was both very personable and professional. There are really only two complaints that I have. Call it me being nit-picky because I travel a lot or simply wanting better value for the money I spend. Room- The room smelled. No other i… more

I will start off by saying that the young man who’s checked me in was both very personable and professional. There are really only two complaints that I have. Call it me being nit-picky because I travel a lot or simply wanting better value for the money I spend. Room- The room smelled. No other issues, but it just had a bad odor to it. Breakfast- The best of part of breakfast at any Holiday Inn has always been the cinnamon rolls. But, when you look at the pic I posted it begs the question, is this really all I get for $200 a night?! The eggs look slivers of rock shaved off a mountain… and the pancake maker was broken. I’m just saying, I don’t know how much it costs to operate a hotel, but imagine: If there were 50 people there and they all paid an average of $150 a night for a one night stay, that’s about 2.7 million during the year. And you mean to tell me for 2.7 million, they can’t afford room deodorizer and better breakfast?

less

“Very Average”

The service at the location is outstanding. The rooms are average with no extra perks. The fitness center was small and needs improvement. The bed in my room should have been replaced years ago. Breakfast was below average.