Titanic Hotel & Spa

“Excellent”

I stayed at the Titanic Hotel in June, and my experience was exceptional. The spacious and immaculate rooms, combined with high-quality food, made my stay highly enjoyable. Additionally, the staff were exceedingly polite and attentive, ensuring a pleasant and memorable visit. I would wholeheartedly… more

I stayed at the Titanic Hotel in June, and my experience was exceptional. The spacious and immaculate rooms, combined with high-quality food, made my stay highly enjoyable. Additionally, the staff were exceedingly polite and attentive, ensuring a pleasant and memorable visit. I would wholeheartedly recommend this hotel to anyone seeking a comfortable and satisfying stay.

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“Titanic Hotel”

It is a good hotel with special swimming pool. The breakfast is good. However, the lobby and entrance gate is not remarkable. The location is near to mountain so the whether is unbelievable specially this mount. It has parking. But for getting taxi is not perfect

“Feels More Like a 3-Star Experience in a 5-Star Shell”

I stayed at Titanic Hotel & Spa in Sulaimaniya for twelve days, and while the rooms were some of the biggest and most comfortable I’ve seen in Iraq, the rest of the experience kept reminding me that this place is not a true five-star hotel. Friends had recommended it to me, so I came in with high e… more

I stayed at Titanic Hotel & Spa in Sulaimaniya for twelve days, and while the rooms were some of the biggest and most comfortable I’ve seen in Iraq, the rest of the experience kept reminding me that this place is not a true five-star hotel. Friends had recommended it to me, so I came in with high expectations. The first impression at the reception was positive: the front desk and bell staff were attentive, polite, and helpful. That gave me some hope, but it didn’t take long for the flaws to show. The hotel’s décor and furniture felt tired, closer to a four-star standard than anything luxury. The atrium was dim and uninspiring, and with better lighting, art, and design it could have been more welcoming. On the third floor, one of the restaurants caused a constant food odor that spread through the hallway. Every time I passed, it made the place feel less like a polished hotel and more like an average apartment block. Meals were the biggest disappointment. Across all twelve days, the food was mediocre at best. Breakfast in particular was terrible. Instead of a proper selection of fresh items, it was the same strange spread every day: chicken pizza, tenders, onion rings, and potato wedges. It felt like food for a kids’ party, not a hotel breakfast. By the third morning, it became boring, and we all stopped looking forward to it altogether. Other reviewers have mentioned the breakfast as “not fresh” or “too limited,” which matches exactly what I experienced. I would have expected a better selection of cheeses, cold cuts, strained yogurt, and cereals. On top of that, the Atlantic restaurant where breakfast was served had poor ventilation. The smell clung to my clothes after every meal, which was unpleasant and embarrassing if I had to go out afterward. The restaurants (yes, all of them) were badly managed. The manager himself often showed up in casual pants and a t-shirt, never properly dressed, and sometimes helped himself to the buffet and dined with the guests. It didn’t feel professional at all. Staff in general were rough around the edges and suited better for a 3-star hotel or regular street cafes, and the head waiter at Atlantic was especially loud and rude. He snapped at a 8 years old boy for taking a piece of cake to eat after the buffet was "closed," thinking that no one was watching. I noticed many employees shouting and arguing in the middle of the restaurant at high volume while the guests watched, which killed any sense of calm dining. Entertainment was another problem. The terrace restaurant on the third floor and the restaurant on the seventh floor both blasted loud music at night. Instead of enhancing the atmosphere, it made meals stressful. The noise carried well into other areas, which made it hard to enjoy any quiet evening in the hotel. The poor band on the terrace would sit and take alcohol breaks before, during, and after their drunk performance. The pool looked appealing at first, but it quickly turned into another letdown. On weekends, it was overcrowded because the hotel allows non-guests to pay and enter. That might make sense for revenue, but it strips away the exclusivity guests expect. Worse, the water didn’t feel clean. A couple of people from my group got infections after swimming, which is a serious red flag. Other guests online often praise the pool as big and clean, so maybe I caught it at its worst, but my experience was alarming enough that I would never use it again. Even in the rooms, which were otherwise comfortable, there were safety issues. My shower head was broken and sprayed water directly onto the wall where the outlet and hairdryer were fixed. The water flooded the bathroom and left the floor wet for hours. Every time I showered I worried about slipping or even electrical shock. A five-star hotel should never have this kind of hazard left unattended. I had to wrap it with a towel for my own safety.

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