Hotel Tyrol

“Perfection - we didn’t want to leave.”

I don’t know what could have possibly made our stay here better. In Val Gardena for 5 days of hiking, the location was perfect. It was an easy walk to trail heads and to the Dantercepies gondola, as well as into town. We were greeted with a drink and light snack on our arrival, letting us decompre… more

I don’t know what could have possibly made our stay here better. In Val Gardena for 5 days of hiking, the location was perfect. It was an easy walk to trail heads and to the Dantercepies gondola, as well as into town. We were greeted with a drink and light snack on our arrival, letting us decompress from the journey. Our room was spacious, well appointed and incredibly comfortable. The whole room smelled of wood from the shiplap on the walls and the wood floors, making you feel like you were in your own private cabin even though you were in a hotel. The bathroom was large and modern, the balcony was a treat to sit on. And there was plenty of storage for our regular clothes and my gear. The dining room provided an excellent breakfast and dinner, with wonderful service. The bar was excellent as well. We had one dinner at Suinson, and while expensive, it was worth the splurge and was a real treat. My wife and I both took advantage of their spa for massages, as well as using the pool. All were wonderful. The gym onsite is more than adequate as well, although I spent enough time outdoors that it wasn’t needed. 10/10 - I can’t recommend Hotel Tyrol enough. I never wanted to leave.

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“Beautiful Hotel”

Luxury rooms; fantastic breakfast spread and great restaurant and bar. Decent workout facility, outdoor and indoor pool, sauna and steam rooms, a few steps from the ski lift. The staff is friendly, amazingly helpful at organizing what you need for ski equipment, and the hotel is managed efficientl… more

Luxury rooms; fantastic breakfast spread and great restaurant and bar. Decent workout facility, outdoor and indoor pool, sauna and steam rooms, a few steps from the ski lift. The staff is friendly, amazingly helpful at organizing what you need for ski equipment, and the hotel is managed efficiently.

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“Superb hotel for ski vacation!”

We very much enjoyed this phenomenal hotel and the hospitality that exuded every single moment from our arrival to our sad departure! The beautiful rooms, Tyrian design details, the food, the bar, the cleanliness, spa, ski lockers with boot warmers, all were exceptional!! But the one thing you ca… more

We very much enjoyed this phenomenal hotel and the hospitality that exuded every single moment from our arrival to our sad departure! The beautiful rooms, Tyrian design details, the food, the bar, the cleanliness, spa, ski lockers with boot warmers, all were exceptional!! But the one thing you can't replace is the level of courtesy, professionalism, and service witnessed everywhere throughout the hotel!!! Highly recommend this beautiful hotel.

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“Very Disappointing”

It was my 50th Birthday early this year and due our daughter's school commitments, we were unable to get away. My husband suggested I look for somewhere special over the school holidays. One of the main things I looked for was good food and judging by the reviews, I thought this hotel would be a … more

It was my 50th Birthday early this year and due our daughter's school commitments, we were unable to get away. My husband suggested I look for somewhere special over the school holidays. One of the main things I looked for was good food and judging by the reviews, I thought this hotel would be a good choice. Breakfast was good apart from the chef's inability to cook eggs. My husband had to return burnt fried eggs one morning. I had scrambled another morning and they were tasteless. The coffee was very good and the choice of fresh fruit and pastries were excellent. The food was definitely hit and miss most nights. I had to return dishes on some occasions and just not eat what I received on other occasions. We got lamb one of the nights which had very little meat and chunks of fat. Disappointing as lamb is my favourite and I cook it a lot at home. I showed the waiter and he apologised and took it away. He asked if I wanted anything else and I declined. Shortly afterwards, a slice of cake appeared on the table and when I told the waiter that we didn't order a slice of cake he said it was as an apology. I thought offering a slice of cake to 3 people to share between us for having a bad meal was laughable. I asked the waiter to send it back and I said it would be nice if the chef just didn't send out inedible food. I looked at other people that had the lamb and it was all left on their plates but they didn't appear to complain. It was such a waste of food. I asked for the semifreddo one night and was given a panna cotta. The cost of wine is extortionate and I have never stayed in a hotel where I refuse to pay that much for a bottle of wine or even a glass. I'm aware the wines are good but I have stayed in other hotels where the wines are good. It dampened our enjoyment of the meal as we enjoy a glass of wine with our meal while on holiday. I feel like the restaurant is like the story of 'The Emperor's New Clothes' and I'm the child pointing out the obvious; just because everyone is saying something is good doesn't mean that it's true. The ambiance of the hotel felt cold, sterile and overly formal, lacking the warmth and inviting atmosphere of a welcoming hotel. There is a sense that the hotel caters to a specific, wealthy clientele, and the staff treat guests based on their perceived social standing. This negatively affected our overall experience, and deterred any future visits. We left to go walking most days and we did not look forward to returning due to this. I want to finish on a positive note. In relation to the food, we found the desserts were nice. The location of the hotel is very good. The hotel decor is beautiful. The room was spacious although very warm while we were staying. We asked for a fan which was swiftly provided. Housekeeping was excellent. The facilities at the spa were very good. It was nice to have a gym for our daughter although she mentioned that more than two people was cramped. There was one particular waitress that was very friendly.

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