Hotel Serapo

“Excellent location, less excellent breakfast”

The hotel is on the beach with its own beach. The beach is located in a wonderful environment, and the water is crystal clear, certified Bandiera Blu. The bus that takes you to the train station stops near the hotel. The city center and the old town can be reached by walking in 15-20 minutes. The h… more

The hotel is on the beach with its own beach. The beach is located in a wonderful environment, and the water is crystal clear, certified Bandiera Blu. The bus that takes you to the train station stops near the hotel. The city center and the old town can be reached by walking in 15-20 minutes. The hotel has a cozy Mediterranean garden with a swimming pool. The size of the rooms is adequate. The breakfast selection is limited and remains the same every single day. The beach belongs to the hotel, but you have to pay 25 euros per day for two sunbeds and an umbrella. You can only enter the garden's pool with a swimming cap, which is provided, but will be billed afterwards.

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“Great location on the beach front”

Great location on the beach front. Although the hotel is old in style and dated some of the rooms have been renovated. We had a junior suite which was very large and comfortable and met our basic needs. Breakfast is disappointing, everything is portion controlled and the bread was stale every mor… more

Great location on the beach front. Although the hotel is old in style and dated some of the rooms have been renovated. We had a junior suite which was very large and comfortable and met our basic needs. Breakfast is disappointing, everything is portion controlled and the bread was stale every morning like it came from the freezer. Fresh orange juice cost extra and not very nice. All the staff wore masks and the place was very clean. At weekends there is a lot of noise from the bar terrace as it seems to be a popular meeting point. They have an outdoor heated pool with jacuzzi, you have to wear swimcap to enter.

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“In need of a makeover”

A hotel that was once exceptionally above average has unfortunately become average. Hotel Serapo has the potential to be a 5 star resort that could charge over €400 a night. The entire property is in need of a renovation. There are some rooms that they say are “renovated” but honestly they look t… more

A hotel that was once exceptionally above average has unfortunately become average. Hotel Serapo has the potential to be a 5 star resort that could charge over €400 a night. The entire property is in need of a renovation. There are some rooms that they say are “renovated” but honestly they look the same as the other ones. The rooms are missing that cozy hotel feel. The sheets are 100% cotton and are very soft but the mattresses are extremely hard. Additionally, the pillows are very thin and the comforter feels more like a table cloth than a blanket. The beach front is beautiful but you do have to pay to book an umbrella. The issue with this is that no one is checking to see who is using the umbrellas and there are many locals who just come and use the Hotel Serapo chairs. Someone who clearly wasn’t a hotel resident was at my umbrella that I paid for and when I asked them to leave I was met with hostility. The seashell pool will always be adorable unfortunately it is also in need of a renovation. The tiles are very clearly coming off and losing color. Another major issue is the wifi. The wifi seems to only selectively work when at the bar. We were on the third floor and the wifi never reached our room. Hotel Serapo’s one redeeming quality will always be the food. The menu has great authentic options that are clearly made with fresh local ingredients. I’ve never had a bad meal here! I hope the hotel considers investing in a renovation because they could make way more money and increase their occupancy.

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“Zero disability access”

This hotel is fine. The food, location and especially the very helpful staff can provide an enjoyable stay. The pool and gardens are lovely and would not hesitate to stay there again. However having mobility issues cause real problems. This hotel has too many steps that prohibits access to receptio… more

This hotel is fine. The food, location and especially the very helpful staff can provide an enjoyable stay. The pool and gardens are lovely and would not hesitate to stay there again. However having mobility issues cause real problems. This hotel has too many steps that prohibits access to reception and bedrooms are only accessible by going outside to back entrance that is badly lit up at night. In this present day all hotels should provide good disability access so get it sorted Serapo.

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