Hotel Castello Visconteo

“Amazing accomodation!”

We spent four nights travelling as two couples. The rooms were sparkling clean and the design was modern and cozy but keeping the vintage appearance in the same time. The staff is really helpful and friendly. We have also enjoyed the breakfast, especially the home made cakes and coffee were awesome… more

We spent four nights travelling as two couples. The rooms were sparkling clean and the design was modern and cozy but keeping the vintage appearance in the same time. The staff is really helpful and friendly. We have also enjoyed the breakfast, especially the home made cakes and coffee were awesome. The restaurant of the hotel worths all the money - we were delighted by the delicious food and we enjoyed a glass of prosecco and wine in the castle yard. Nonetheless, the view and the surroundings are tale teller. I strongly recommend - it is just perfect for spending few days away from the city crowds, jams and noise and just enjoy a relaxing atmosphere

less

“Sleeping in a castle”

So glad we chose this place to stay when we needed to fly out of Milan. Such a magical place and the staff are attentive and friendly. The restaurant was great with tasty food and great service. It was quiet when we stayed which we like. The castle has been renovated but not overboard it still has … more

So glad we chose this place to stay when we needed to fly out of Milan. Such a magical place and the staff are attentive and friendly. The restaurant was great with tasty food and great service. It was quiet when we stayed which we like. The castle has been renovated but not overboard it still has a lot of old charm. Our room was spacious and the bed was up stairs on the mezzanine level. The ceilings are very high and i was always looking up at the beautifully painted ceilings. We walked around the area and there is so much history. We loved the Michelangelo connection to the hotel too. Thinking of returning with a group of friends.

less

“An Amazing Place To Stay Outside Of Milan...But There Are Some Major Problems.”

I was really looking forward to being able to stay in this absolutely gorgeous old Castle Fortress that has such a rich history of decadence, battles and once housed the likes of Leonardo da Vinci! We drove from Turin and arrived in the early afternoon at 3pm as on the booking site it stated that w… more

I was really looking forward to being able to stay in this absolutely gorgeous old Castle Fortress that has such a rich history of decadence, battles and once housed the likes of Leonardo da Vinci! We drove from Turin and arrived in the early afternoon at 3pm as on the booking site it stated that we could check-in at that time but when we arrived we were told that we could not check-in until 4pm. I showed the girl working at the reception desk that the listing stated we could check in earlier but she said that there was no-one to check us in as she could not make the pass key for us. This was our first red flag that there might be some problems here. After talking with her for about 20 minutes, she agreed to give us a pass-card key that would het us into our room. We had chosen one of the Suites and lugged our bags up the elevator and across some very long, beautifully appointed hallways and lounges until we found our room. Our room was absolutely gorgeous - a two-floor space with the bedroom and closets up on the second floor and a huge seating and dining area on the main floor. The bathroom was also very spacious with a long tub, a separate shower and a toilet and bidet. The windows were very tall and had a nice view of the surrounding area and part of the nearby river. We went out and ate at a nearby restaurant later that night but couldn't get back into the Castello because our pass key was not working anymore. Someone had to come get us and eventually printed off a new card for us saying that we never should have received the other one in the first place. The next morning however we were awoken by dogs barking outside all morning. It started at 6am and kept going until after 7am. We had gone to enjoy the nice buffet breakfast that they served in a wonderful little room on the main floor - very tasty with lots to choose from. When we returned to our room the dogs were still barking. We went to Milan for the day and when we returned for a rest - the dogs were still barking outside. We tried to have a bath but there was no hot water - I called the reception desk and was told that it would be fixed in 30 minutes. It was not. I called again an hour later and was told that it had been fixed already. It was not. They then offered to move us to another room but we were exhausted from walking through Milan all day and just wanted to relax - the very idea of having to pack up everything and move to another room was out of the question. I asked the receptionist to please have the manager call us - nobody ever did. The next morning we were woken up at 6am by barking dogs again. There was hot water though, which was nice. After breakfast I complained about the noise and was told that there was nothing they could do about it as the dogs were not on their property. I once again asked that a manager please contact us - but nobody ever did. The following morning we were woken up by the dogs and then by a man outside with a leaf-blower that went on for at least an hour. It was so loud that it felt like it was right in the room with us. I actually recorded the noise on my cellphone and when we checked out - I played it for the receptionist and asked her why a manager had never called me back like I had asked for - twice. She apologized and said that everyone was busy getting ready for a big reception that was happening at the Castello. I told her that was not an excuse and we left. What a shame - this place definitely was beautiful but the noise was so bad that I can not truly recommend it to anyone - unless you are a very sound sleeper!

less