Bella Riva

“When a friendly and human approach meets professionalism and impeccable service”

I am filling Tripadvisor form for the first time just to support great hotel management and staff. We spent in Bellariva hotel 3 great nights with friends and colleagues - 42 people incl.kids. Planning of agenda and catering with management was smooth, very cooperative and nothing was a problem. "Y… more

I am filling Tripadvisor form for the first time just to support great hotel management and staff. We spent in Bellariva hotel 3 great nights with friends and colleagues - 42 people incl.kids. Planning of agenda and catering with management was smooth, very cooperative and nothing was a problem. "Yes, no problem" approach was amazing. After our arrival we met friendly and constantly smiling staff. They were ready all time for our wishes and requirements. Hotel staff and management also helped us with out-of-hotel activities with no commision for them or hotel. Cousine was grandiose, also the bar menu. During the billing/payment after the stay, the human approach of the management was also evident. Many of extra demands we requested were incorporated into the original calculation. Looking forward to visit Bellariva again!

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“Can’t wait to come back”

Absolutely fantastic stay. The second time we have been here. The staff are fantastic and very attentive, the food is on par with some michillin restaurants we have visited and the room and views are incredible (and extremely clean)! Can’t wait to book to come back.

“3 star hotel masquerading as 5 stars”

Uncomfortable room/bed mixed with bad attitude from several people. Poor check in process. Overall, this place is a three star hotel masquerading as a five star hotel. Anyone that knows what a real five star hotel provides in terms of service would immediately recognize that this is not it.

“Not a 5*”

The location is OK on the western shore, albeit the hotel is right next to the main road, so the pool area is noisy and rooms facing the road will notice the constant traffic. The hotel is well presented, but I wouldn't class this as 5* mainly due to the attitude and lack of attentive staff in the … more

The location is OK on the western shore, albeit the hotel is right next to the main road, so the pool area is noisy and rooms facing the road will notice the constant traffic. The hotel is well presented, but I wouldn't class this as 5* mainly due to the attitude and lack of attentive staff in the restaurant/bar. We waited over 20 mins for some drinks while the waiter was happily chatting to another group and they never bothered to check if we were waiting. The restaurant is in a nice setting, but the menu is limited and wine list is pretty short, it also lacks atmosphere. We only dined for 1 night during our stay and preferred to eat out at other local (more authentic) restaurants. The rooms are clean, but the lack of power outlets is a major pain - they should provide some USB charging by the beds rather than all the electronic remote controls for the lights & curtains etc. The traffic to get to the hotel from the North of Lake Garda was really bad and even leaving early to go south to Verona airport took a while, so take this into account when planning your trip.

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