Park Hotel

“Much better than we feared!”

We had recently seen other reviews which were very critical of this hotel, so we were concerned about our stay. Instead we had a very good experience. In particular: Staff are friendly, professional and helpful. Any issues (radiator constantly on; fan making strange noises) were quickly fixed. F… more

We had recently seen other reviews which were very critical of this hotel, so we were concerned about our stay. Instead we had a very good experience. In particular: Staff are friendly, professional and helpful. Any issues (radiator constantly on; fan making strange noises) were quickly fixed. Food is plentiful for breakfast and dinner, with the buffet giving you lots of options. The quality is good with some of the dinners very tasty indeed. Rooms are fine - not large but good enough for a week's ski trip. Beds are definitely 'firm'. Shower was excellent with plenty of hot water. We used the spa pretty much every day as it was great to relax in the saunas or pool post-ski. Having the ski hire shop practically in the building was very handy and service was smooth. Ski in and ski out made accessing the slopes easy. The only downsides... The hotel is near nothing other than other hotels, so if you're looking to head out in the evening this is not the best location for you. The hotel is clearly aimed at families, so lots of children around. We did not have any issue at all - they were well-entertained by staff and their own families but it's certainly not a peaceful place to stay.

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“Clean, great ski location, unhelpful reception staff and poor dinner service”

Location of the hotel was excellent for skiing, but it was a long way from anything else. In-house ski hire was excellent and the staff were very helpful. Hotel was clean, we were in the new wing which was great but the capacity in the rest of the hotel can now not cope with the increased number of… more

Location of the hotel was excellent for skiing, but it was a long way from anything else. In-house ski hire was excellent and the staff were very helpful. Hotel was clean, we were in the new wing which was great but the capacity in the rest of the hotel can now not cope with the increased number of bedrooms. Pool area was very noisy with lots of children running and jumping and pool staff did not enforce the swim caps, or no under 16s in the jacuzzi rules. Reception staff were not very helpful, we had issues with parking and were not told that we needed to be in the restaurant by 07:30 in able to secure a table for dinner the same night, we were not allowed to pre book dinner, this added stress to our stay. On the one night we did manage to get dinner in the hotel everyone arrived at once and swamped the buffet so stocks ran out early especially as some tables were grabbing big plates of food to put in the middle of their own tables and a lot of this was left to go to waste at the end of the night. Also wine was only available by the bottle and we were not allowed to bring drinks in from the hotel bar.

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