Description
Facilities: 4 junior suites and 208 double rooms are located on 15 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) is provided in p… more
Location: Located to the west of Florence, the hotel is very easy to reach by air, train and car. This is an ideal location for both leisure and business travellers. From here guests can also undertake day trips to the Chianti countryside (15 km), Pisa, San Gimignano, Lucca and the Versilian coast (80 km). Florence city centre is about 4 km away. There is a bus stop around 50 m from the hotel and the Santa Maria Novella train station is some 4 km away. Amerigo Vespucci Airport is 3 km from the hotel and Galileo Galilei Pisa International Airport is 80 km away.
Meals: Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Computer room
- Karaoke
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Hair dryer
- Indoor pool
- Ironing equipment
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 2728 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 2728 TripAdvisor reviews
S
Sahar A
London, United Kingdom
14/04/2026
“Wonderful staff”
The staff all are amazing and welcoming. Special thanks to GianPaolo and Luca from reception and Queen from housekeeping.. also shuttle drive Giovalli - thank you all you made my stay delightful
M
Murtaza H
14/04/2026
“Above and Beyond Service from Bianca”
I would like to recognize Bianca at the DoubleTree by Hilton Florence for her outstanding service during our check-in. She was exceptionally professional, welcoming, and attentive from the moment we arrived. Bianca took the time to ensure everything was handled smoothly, answered all of our questi… more
P
Petia W
13/04/2026
“The most warm hospitality in the Florence city!”
We had an amazing stay at the hotel and truly felt taken care of from start to finish. Highly recommend! A special thank you to Alessandro Mateo for taking care about all requests from our side, and Bianca for the warm and seamless check-in experience—they made us feel welcome right away. A heart… more
F
Fawaz A
11/04/2026
“Good”
Great staff / carola and luca 👍🏻
M
Maciej K
Krakow, Poland
04/04/2026
“Samuel was the best”
The hotel is quite far away from the city centre but they offer a convenient shuttle to and from the tram line which takes you to the city. The driver Samuel is always smiling and will pick you up any time during the day if you give him a call. The public spaces are new and elegant but the rooms co… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 22 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 7
Breakfast: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.