Description
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. This property has received its official star rating from the local rating authority.. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite..
A stay at Hotel Universo places you in the heart of Florence, steps from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. This hotel is 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore and 0.5 mi (0.8 km) from Ponte Vecchio.. Distances are displayed to the nearest 0.1 mile and kilometer. Basilica of Santa Maria Novella - 0.1 km / 0.1 mi Piazza di Santa Maria Novella - 0.1 km / 0.1 mi Via de' Tornabuoni - 0.2 km / 0.1 mi Via Faenza - 0.3 km / 0.2 mi Medici Chapels - 0.3 km / 0.2 mi Strozzi Palace - 0.4 km / 0.2 mi Florence Baptistery - 0.5 km / 0.3 mi Palazzo dei Congressi - 0.5 km / 0.3 mi Piazza della Repubblica - 0.5 km / 0.3 mi Piazza di San Giovanni - 0.5 km / 0.3 mi Arno River - 0.5 km / 0.3 mi Chiesa di Ognissanti - 0.5 km / 0.3 mi Via de' Calzaiuoli - 0.6 km / 0.3 mi Piazza Ognissanti - 0.6 km / 0.4 mi San Lorenzo Church - 0.6 km / 0.4 mi The preferred airport for Hotel Universo is Florence Airport, Peretola (FLR) - 6.7 km / 4.1 mi . Near Cathedral of Santa Maria del Fiore.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Smoking
- Smoking not allowed
- Services
- Breakfast in bed
- Currency exchange
- Fax/photocopier
- Hair dryer
- Luggage storage
- Newspapers
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Children
- Babysitting service
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 672 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 2 featured reviews out of 672 TripAdvisor reviews
A
Allison O
Jersey City, New Jersey
27/01/2024
“The Hotel Universo -- a Real Find in Florence!”
The Hotel Universo has 2 first class advantages and both are Location, Location! First, it's an easy stroll from the Florence Santa Maria Novella Station. We were traveling from Rome and loved how convenient it was to avoid ground transportation once we arrived in Florence. Second, the hotel entra… more
M
mattasch68
Waukesha, Wisconsin
03/11/2024
“Weekend in Florence”
Near the train station but VERY loud. We got a room that was overlooking the square. The windows were closed but it seemed that people in the square outside were standing outside our window. It was a good price for price but we had to put up with a lot of noise all night.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 8
Location: 10
Breakfast: 8
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.