Relais Le Macine Di Stigliano

“Extraordinary and Unforgettable”

Our family was meeting for a beautiful family celebration. It was our anniversary. We invited our two sons and daughter-in-laws to join us. Our family lives in three different countries, USA, Brazil and Grand Cayman. Therefore, our time is precious together! Relias Le Macine Di Stigliaano delivered… more

Our family was meeting for a beautiful family celebration. It was our anniversary. We invited our two sons and daughter-in-laws to join us. Our family lives in three different countries, USA, Brazil and Grand Cayman. Therefore, our time is precious together! Relias Le Macine Di Stigliaano delivered more than we dreampt. Staff/Service: The staff was welcoming and inviting. They are caring, supportive, professional, friendly, accommodating and talented. I can’t single out one person, because every single person wanted to ensure our every need was being met. Rooms: The rooms were spacious and beautifully decorated. The entire hotel was immaculate. Food: The quality of the food was delicious. There were separate dining areas which was nice. Breakfast was served in a bistro style space. Lunch and dinner was served on the beautiful outdoor patio which overlooks the elegant and colorful gardening of the property. The chef’s menu and preparation was amazing. He was very accommodating even though his food was perfection. Great wine selection and drinks. Property: The property was very well designed in order for beauty to be seen in every direction. It didn’t matter where you were walking, sitting or looking out a door or window you saw nature’s best! From the rolling hills to the scenic countryside it was relaxing. Amenities: Wow! The wellness center is located privately so relaxation can be fully enjoyed. We scheduled massages and it was just what we needed. We also participated in a competitive archery event. Everyone had a blast. We had several moments by the pool. Stunning! We placed drink orders from the app and our drinks were delivered. Extraordinary Service: We had a medical issue which required a physician. Margarita, one of the owners, not only found a physician but also gave a personal escort to their office. Oh, I can’t forget, Mallory. Mallory is our pet away from home. She was loving, perfectly mannered, and friendly. What a wonderful surprise. I would rate this rare boutique hotel a 10 out of five if possible. We loved our stay and hope to visit again in the future!

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“Beautiful, amazing and the best customer servie”

I love this hotel. We stayed here for my birthday and honeymoon and is the best hotel I have every stayed in, anywhere else in the world it would be a 5star+ hotel. The staff can not do enough for you, I have never experienced customer service like it, anything you want to do while staying with the… more

I love this hotel. We stayed here for my birthday and honeymoon and is the best hotel I have every stayed in, anywhere else in the world it would be a 5star+ hotel. The staff can not do enough for you, I have never experienced customer service like it, anything you want to do while staying with them they will organise restaurant, taxi, activities etc. You dont have to lift a finger. The food was amazing all day from breakfast to evening meal. We cancelled a restaurant reservation because we just wanted to eat at the hotel again food was that good. We took advantage of the activities they offer doing the cooking class with Mario and hiring the ebikes exploring the national park the hotel is located in. I would thoroughly reccomend both, we enjoyed them so much. I couldn't reccomend this hotel enough from all the personal little touches they did to make my birthday and honeymoon truly unforgettable.

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“Outstanding high end boutique hotel”

An absolutely outstanding boutique hotel. Beautifully located in a quiet valley, a modern contemporary high end hotel. Beautiful, modern rooms, very clean. Outstanding team and service. Outstanding chef and food. And a fine wine cellar. Would highly recommend.

“Beautiful place but bad experience”

It's really difficult to write a good review for this hotel. It's a very charming place, the staff is super friendly and welcoming, but we did not have a great experience. I guess we were unlucky. The rooms are beautiful and so is the property. BUT!!!... No heat in the room and it was between 6 and… more

It's really difficult to write a good review for this hotel. It's a very charming place, the staff is super friendly and welcoming, but we did not have a great experience. I guess we were unlucky. The rooms are beautiful and so is the property. BUT!!!... No heat in the room and it was between 6 and 12 degrees celsius at night!! So basically, you get under the blanket and stay there or you're freezing. We asked the reception but they say the heat system (or whatever it's called) only turns on in November!!! I sure hope it's not the same for the AC in Summer!!! So what should have been a nice stay in a beautiful place turns out to be not so nice. Another negative point: if you want to enjoy the (hot!) jacuzzi it will cost you 60 euros. The pool is not heated. Parking is free and they are truly dog friendly. If, like us, you're foodies, the hotel doesn't provide typical Tuscan food but there is a restaurant, 2 mins away on foot that does (and is pretty good). After 11PM no one at the reception. Soundproofing is unworthy of a 4-star hotel: you can hear your neighbor in the next room. We were not offered any kind of discount on our bill for freezing during the three nights we stayed there (and the bill was quite expensive considering). Overall, if it looks like a 4 stars hotel, it felt like a 3 stars hotel which is, in my opinion, a waste of such a beautiful place.

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