Hotel La Fenice Et Des Artistes

“Lovely hotel in the perfect spot”

I spent three days here with my daughter and we both loved the hotel. From the moment we walked in the staff were super friendly, welcoming and very helpful. The hotel is in the perfect spot - close to everything we wanted to see, but far enough from the main attractions to be nice and quiet when w… more

I spent three days here with my daughter and we both loved the hotel. From the moment we walked in the staff were super friendly, welcoming and very helpful. The hotel is in the perfect spot - close to everything we wanted to see, but far enough from the main attractions to be nice and quiet when we wanted to rest.

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“Accessible-ish With Planning”

Hotel La Fenice et Des Artistes reflects the reality of traveling in an old city like Venice: some accessibility features are in place, but they are limited and inconsistent. There are two steps to enter the hotel from the street, followed by a glass entryway that requires a tight turn to get insi… more

Hotel La Fenice et Des Artistes reflects the reality of traveling in an old city like Venice: some accessibility features are in place, but they are limited and inconsistent. There are two steps to enter the hotel from the street, followed by a glass entryway that requires a tight turn to get inside. I did not observe a ramp at the entrance. Once inside, there is a ramp connecting the reception area to the hallway with the elevator and breakfast room. We requested a handicap-accessible room and were placed near the elevator, which was essential since I cannot use stairs. The elevator is very small and slow; fitting two people and a checked bag is difficult. If you have a scheduled luggage transfer or early pickup, allow at least 15 extra minutes. Breakfast is buffet-style and quite crowded. Tables are close together, though staff can remove some to make room for a wheelchair. Even so, it felt tight with a cane, and I imagine it would be very challenging with a wheelchair. Group breakfasts are scheduled in assigned time slots to manage crowding. The room had a standing shower and bidet. The shower was a tight fit, and there were no grab bars. On the plus side, the room was very warm in winter, and the radiator was excellent for drying clothes. tl;dr: Some helpful accommodations and considerate placement, but small spaces, steps, and a tiny elevator mean disabled travelers should plan carefully and manage expectations.

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“Great staff and location”

Room a bit disappointing could do with a makeover, supposed town view from a window so high you had to stand on tiptoe to see out just looked at a wall 15ft away However, on the plus side the hotel's location could not be better and the staff were exceptionally friendly and helpful

“Small but clean room but not wheelchair friendly”

Venice has no cars so having walking access to key sights is essential. As part of the Rick Steves tour, this hotel was centrally located behind the opera house and several blocks from St Mark's Square and water taxis. Getting to the hotel from the airport requires google maps and the ability to … more

Venice has no cars so having walking access to key sights is essential. As part of the Rick Steves tour, this hotel was centrally located behind the opera house and several blocks from St Mark's Square and water taxis. Getting to the hotel from the airport requires google maps and the ability to get lost and figure out the path. The hotel room was clean, small, excellent blackout drapes, a keyed safe, comfortable bed and small shower. They have an early breakfast included. If you can't walk a quarter mile without assistance, this is not for you since you have to walk up stairs and to the sights. in fact, Venice is not for those with mobility problems. I found the front desk staff friendly and helpful.

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