Hakone Suishoen

“Pure bliss! Private onsen, top-tier service, and amazing food near Tokyo. A romantic, relaxing forest getaway”

The Hakone Suishoen is a true Japanese immersive experience. After leaving the hustle & bustle of Tokyo, this Ryokan hotel acted as a much needed recovery sanctuary. Situated near the volcanic mountain of Hakone, you are surrounded by beautiful bamboo and pine trees. I love that the hotel produced … more

The Hakone Suishoen is a true Japanese immersive experience. After leaving the hustle & bustle of Tokyo, this Ryokan hotel acted as a much needed recovery sanctuary. Situated near the volcanic mountain of Hakone, you are surrounded by beautiful bamboo and pine trees. I love that the hotel produced a complementary luxury shuttle to pick us up from the train station. The staff truly treats you like family. The older gentleman staff reminded me of those lovable grumpy uncles who crack a smile and always lead with respect and formality. The younger staff is all smiles and friendliness. They enjoyed practicing their English with us and showing pride in their property. The staff is highly efficient so share your travel plans with them upon checkin so they can optimize your logistics. Calling cabs, sending your luggage ahead, speeding up your dinner, are just a few of the customizations we took advantage of. The rooms are breathtaking and extremely well maintained. Ours came with its very own private Onsen, so we did not need the communal bath. The water flows in from the volcanic hot spring. We also had complimentary snacks and beverages in the room. The hotel offers an in-room full dining experience. They literally run back and forth from the restaurant to ensure the dishes arrive at the same pace it would in the restaurant. Our room was right next to a babbling stream, which we could hear mixed in with chirping birds. We purchased the dinner and breakfast package, which will leave you full. It’s not commercial or western style Japanese food, so be prepared to try something outside of your comfort zone. The hotel also provided us with an all inclusive happy hour. This is clutch. Definitely stay here if you want fresh air, less people, and the perfect romantic setting.

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“My favorite hotel I’ve ever stayed in!”

Wow what an incredible oasis away from all of the chaos of our trip to Japan. We were absolutely blown away with the property and the service of the staff. Honestly the photos don’t do it justice, so my only suggestion is to update the photos on the website! We were greeted so warmly during check… more

Wow what an incredible oasis away from all of the chaos of our trip to Japan. We were absolutely blown away with the property and the service of the staff. Honestly the photos don’t do it justice, so my only suggestion is to update the photos on the website! We were greeted so warmly during check in and brought to our room where we were explained every detail for our trip such as what to wear and about our meals. We were given very comfortable traditional Japanese robes to wear around the property. I had a facial at the spa by Sisley that was out of this world. Make sure to book ahead of time. We felt so at peace and relaxed the entire stay. The room was so spacious and comfortable and the onsen was incredible. Couldn’t recommend this hotel more!!

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“Wonderful food and well equipped rooms”

You won’t regret booking a night or two at this lovely hotel with great food. One of the best Kaiseki meals we have had in Japan and breakfast was excellent too. We had a lovely stay with a waterfall outside our balcony and a private Onsen. Service was excellent throughout and ample provisions in t… more

You won’t regret booking a night or two at this lovely hotel with great food. One of the best Kaiseki meals we have had in Japan and breakfast was excellent too. We had a lovely stay with a waterfall outside our balcony and a private Onsen. Service was excellent throughout and ample provisions in the room with nice touches like two bottles of tea in the fridge and a portable TV for your private Onsen. We would just book this again just for the food it was that good but the room, lovely staff and pleasant surroundings are great too. Nice to have dinner with a great view of the garden and its trees. There is a nice waterfall - Chisuji Waterfall - just 10 mins away and a family mart within 2 minutes. We got a Hakone Free pass, took the limited express romance car from Shinjuku to Hakone Kumoto station and then a H bus (Hakonemachi) to Kowakien bus stop and from there we rolled our bags to the hotel. However the hotel does provide pick up and drop off services from Kowakudani station. Our Maisonette had two sinks and an additional WC on the ground floor is great if you are travelling with family.

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“Luxurious traditional in the hills of Hakone”

Very luxurious yet traditional hotel in the hills in the Hakone area. Their car service will pick you up at the nearby small train station which is not the larger main Hakone train station. We took a cab all the way up to the hotel which is about a 20 minute ride. We chose a room with a private o… more

Very luxurious yet traditional hotel in the hills in the Hakone area. Their car service will pick you up at the nearby small train station which is not the larger main Hakone train station. We took a cab all the way up to the hotel which is about a 20 minute ride. We chose a room with a private onsen so we did not use the public one or spa. The room has a table that you sit at on the floor. It is wrapped in a heated cloth which is a nice touch. It comes with your own traditional Japanese clothes and shoes to wear to dinner. I did not wear mine the first night to dinner because it was so cold out. I could have because the dinning room is kept very warm. I was surprised that most people wore their Kimono's to dinner! Your room comes with breakfast and dinner. You have a choice between traditional western or Japanese meals. I did not like the western breakfast. Other than that it was some of the best food we had on our trip around Japan. You have to have the Teppanyaki by their professional chefs. You each have your own chef and choices of what you want grilled. The abalone was the best I have ever had. All of the dining is very private and well served. On the first night the server seemed very rushed like he did not have enough help! Their English was good and staff was very helpful. We would definitely stay there again!

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