The Westin Yokohama

“Very nice hotel !”

Journey time from Haneda Airport is around 30 minutes. Registration and check in was swift ,polite and efficient with a mixture of Japanese and western staff at the front desk . You swipe your key to open the glass door to enter the area to get the lifts/ elevator and once in the lift you swipe you… more

Journey time from Haneda Airport is around 30 minutes. Registration and check in was swift ,polite and efficient with a mixture of Japanese and western staff at the front desk . You swipe your key to open the glass door to enter the area to get the lifts/ elevator and once in the lift you swipe your key and get taken to your floor. Once you open the door to your room the lights automatically switch on. The room was very clean and modern with some high tech features like the automatic curtains, the heated toilet seat and self flushing mechanism and the bidet function. Lots of USB sockets and good WIFI .The only thing I could not find was an iron and ironing board. The shower was just right , not too powerful with plenty of space and a good non slip floor. Bed was very comfortable. Sound proofing good between rooms but you could hear outside noise via the windows but it was not disturbing. I managed to sleep well . The area around the hotel is very modern ,safe and clean , there is a LAWSON mini supermarket across from the hotel accessible via an escalator. For a slightly longer walk about 12-15 minutes you can get to two shopping areas one is next to the Sakuragichō railway station and the other area is along the Icho -Dori Ave , both areas have lots of shops and restaurants. Despite not receiving any BONVOY points for my stay I will say this is one of the best BONVOY group hotels I have stayed in , great staff , helpful and professional.

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“Repeating wonderful stays at The Westin Yokohama”

The Westin Yokohama offers a great central location between the Yokohama train station and the Port. The serene design is complemented by the kind and thoughtful staff. We generally stay for a week in late April/early May and are always delighted. The hotel restaurant, Pacific Table, is excellen… more

The Westin Yokohama offers a great central location between the Yokohama train station and the Port. The serene design is complemented by the kind and thoughtful staff. We generally stay for a week in late April/early May and are always delighted. The hotel restaurant, Pacific Table, is excellent and offers tasteful selections for every palate. The rooms are well designed, maximizing space and comfort. As always, though, it is the staff who are the differentiator. Service in Japan is world-class and worthy of note. For our stays, this and last year, we would like to commend Shirayama-san, Executive Pastry Chef, who we've had the great pleasure to know for many years, Kanda-san, Restaurant Manager in the Pacific Table and his entire team, especially Imasha-san, who greeted us so cheerfully every morning, Andrew Gee, the uplifting Lobby Manager and Kim-san, the very calm, delightful and capable presence in the Executive Lounge.

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“My best hotel”

We stayed here to celebrate our wedding anniversary. The location is fantastic for sightseeing, and the facilities were wonderful. We might come back again next year!

“Mostly great but not perfect”

Location is ok, bit of a walk to the nearest station or to the waterfront. Room was excellent and up to date, good size for Japan as well. Staff were very attentive and helpful. The bar only opens at 3pm which can be annoying. The gym was underwhelming. In room dining was excellent, perfection.