Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities and 2 lifts. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park.… more
Meals: The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Gym and SPA
- Massages
- Spa
- Turkish bath
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 423 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 423 TripAdvisor reviews
E
Eminan01
Shanghai, China
29/08/2025
“A high quality hotel in Kumamoto”
The hotel has a good location. It is nearby the Kumamoto Castle. There is a leaflet in the room which have some coupons of the Japanese restaurant and Izakaya in the nearby shopping street for the guests in hotel only to choose and use. The breakfast of the hotel is lavish dishes and delicious. We … more
S
sunny260467
Vienna, Austria
25/05/2026
“Nice hotel but very small rooms”
We booked a Kumamo room which was really cute. The bed was comfy and the staff was very friendly and helpful. The hotel has a garage which is really necessary if you have a rental car. The room was really small, we had to store our two bags in front of the door as there was absolutely no other plac… more
K
Keizo
Kawasaki, Japan
01/11/2024
“Good Hotel”
Both Tramway A line and B line stop at Karashimacho station nearby. You can use the lines or Sakuramachi Bus Terminal nearby. The breakfast provided offers variety of food including local ones. The hotel seemed different from other Mitsui Garden Hotels i.e. rooms were smaller and there was no publi… more
S
sthabouthenry
Hong Kong, China
12/08/2024
“Twin room it is”
We stayed 3 nights in a twin room with 2 queen beds, it was alight, the size of the room is decent. It just that the location of the AC makes the corner feel hot during the night. Hotel Location is great, walking distance to the one and only shopping mall, and the commerce street with enough food… more
2
233krisk
Singapore, Singapore
15/03/2024
“Value for money”
It is located in the middle of city Walking distance to the castle Opposite you have huge mall with bus terminal But everything in the mall closes at 8:00pm Rooms are clean and the staff all speaks conversational english Check in and Check out all done professionally and fast There is no free par… more
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