Kinugawa Plaza Hotel

“Classic, but dated, onsen hotel”

I stayed for one night in a corner suite that had a private onsen bathtub that could have fit two people in it. The room itself was quite nice, comfortable heating despite the cold December weather outside, hot water in the shower next to the onsen bathtub, comfortable bedding and the wifi worked. … more

I stayed for one night in a corner suite that had a private onsen bathtub that could have fit two people in it. The room itself was quite nice, comfortable heating despite the cold December weather outside, hot water in the shower next to the onsen bathtub, comfortable bedding and the wifi worked. Water was not provided in the room, but could be obtained in small glasses elsewhere in the hotel (hotel staff recommended the tap water, which could also be boiled in the in-room hot water kettle). The hotel itself shows its age. There's a small game room with arcade games from the 1990s for families with kids as well as some souvenir shops. I did not even try the restaurant for breakfast or dinner as the additional price seemed high for the already expensive onsen suite. I did not try the public onsen baths as I had my own in-room. Yukata robes are provided by the hotel for guests. Staff was very helpful, although English was limited. In my opinion, the experience will give guests a taste of what 1980s heyday Japan hotel life was like. Even off-peak season, the private suite was quite expensive, in my opinion. 4/5 stars.

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“Elegantly appointed, traditional Japanese hotel ”

This is definitely an older hotel, but we were pleasantly surprised with the suite - which I would say is definitely worth splurging for as the suites are each equipped with their own private bath. Separate shower. Huge walk in wardrobe. Massage chair. Dining and living area. The private bath in … more

This is definitely an older hotel, but we were pleasantly surprised with the suite - which I would say is definitely worth splurging for as the suites are each equipped with their own private bath. Separate shower. Huge walk in wardrobe. Massage chair. Dining and living area. The private bath in the suite was Definitely much appreciated by shy foreigners like myself, still not used to bathing in public. The kaiseiki dinner we enjoyed here again was very traditional, so it came as no surprise that this hotel had only local guests. The hotel staffs grasp of English is not great. But they are sincere and try very hard to accommodate. Breakfast again isn't the best, but is very old school, like the hotel. The meal was tasty and satisfying though. Do remember that in Japan, you need to make sure you book a non smoking room if that is your preference. Our local Japanese friends enjoyed the public onsen which they said was very refreshing! A taste of old school, Japanese luxury.

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“Something to think about!”

The location is good. The room is well decorated but the problem is the service is poor. We requested a room for someone with a disability but the lady who assisted gave us a Futon type one which my boyfriend cannot move easily. Good thing the staff who escorted us to our room saw how difficult it… more

The location is good. The room is well decorated but the problem is the service is poor. We requested a room for someone with a disability but the lady who assisted gave us a Futon type one which my boyfriend cannot move easily. Good thing the staff who escorted us to our room saw how difficult it was and she requested the front desk to change our room with a bed. If you’re thinking to stay in this place be sure to bring your own toiletries. And maybe some water, for they don’t provide even a bottle of it. And one more thing, check the tea pots before using it, for the one in our room wasn’t even washed. If you’re Japanese is limited, don’t ever use their room service or you will end up eating a small fish for dinner. Picture number 4, was the first room they gave us!

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“Comfortable stay”

The hotel, though old and dated, offered a comfortable stay for me and my husband. The room was clean and nice. There are standard yutaka too. The housekeeping staff will prepare the futons when you are out for dinner and will keep the futons when you go out for breakfast. There are hotel rooms wit… more

The hotel, though old and dated, offered a comfortable stay for me and my husband. The room was clean and nice. There are standard yutaka too. The housekeeping staff will prepare the futons when you are out for dinner and will keep the futons when you go out for breakfast. There are hotel rooms with private baths too. The food is ok/average. The restaurant where we had our breakfast offers a beautiful view of the Kinugawa River. They do have a small shop where you can buy souvenirs. The hotel staff (except for the concierge) are generally quite old but they are very hardworking. I do admire them for that. While the hotel has a public onsen, they do offer private onsen at a cost of 3,500+ yen for 50 minutes (located around 300m away from the hotel) and have different therapeutic effects. The private onsen garden is quite charming at night. We saw many locals as well as tour groups in the hotel which I presume is value-for-money.

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