Apa Hotel Roppongi Itchome Ekimae

“Perfect if you like a less busy and a quiet area”

Always stay here during my stay in Tokyo. Close to Tokyo station. A few mins to Roppongi station as well as Roppongi crossing, with plenty of eateries. Donki is 10 mins away. Standard Japanese room size. Standard APA hotel room with sufficient amenities.

“Great stay on a budget”

Pillows were hard ended up buying a pillow from local store. Bed is just a futon but still comfortable. Room is small but when you are out everyday does not really mater. Rooms were clean and tidy. Could leave bins and towels outside door. Toiletries and towels robes replaced everyday.

“Highly modern inconvenience and lack of service”

This was our first visit back to Japan in over a decade, having lived there for many years in the past. Obviously much changed ! APA Hotels a completely new presence and with huge number of hotels. I have to say the concept is very good and the prices apparently reasonable in today's Tokyo. Roppong… more

This was our first visit back to Japan in over a decade, having lived there for many years in the past. Obviously much changed ! APA Hotels a completely new presence and with huge number of hotels. I have to say the concept is very good and the prices apparently reasonable in today's Tokyo. Roppongi SIX was a collection of 4 or 5 single towers, very modern and conveniently close to Ark Hills and Roppongi crossing, so no argument with location. The rooms are tiny which is sort of normal for Japan. These we found very uncomfortable and glad we didn't bring the proverbial cat to swing. The endless instructions about cleaning were confusing though we understand and respect the intent (to protect the environment but really to reduce costs). Check-in was bizarre and I think I counted at least 4 trainees in the process. Before we were assigned a room one trainee told us to pick up our bags (delivered by Takyubin from Matsumoto) then realised we hadn't paid so were summoned back tot he check-in desk. There seemed to be one single elevator for the each building so the delays in waiting for lifts were very inconvenient and frustrating. I was more concerned about the safety aspects in case of fire or emergency. It didn't help that cleaning staff used the same single elevator so we often encountered delays as lifts stopped at various floors as cleaning staff went about their work. On one occasion with ourselves sharing the elevator with staff, they stopped at a floor to collect equipment. Front desk staff were mostly useless and on one occasion downright rude (when we were checking out at 8 am Sunday 13 April). The day before I'd asked for info re taxis and were told (by a trainee) there would be a charge of 500 Yen to reserve, which was upgraded to 1000 Yen after consultation. Naturally we said : "arigata meiwaku" and flagged down a cab the following morning without problem. The final inconvenience was the evening before departure when I asked to leave two large bags to store to avoid elevator delays the next morning. I was told this was impossible. After some discussion and referrral to an unseen "manager", it was agreed I could store the bags overnight. I expect we will never again bother to use an APA Hotel. We avoided the breakfast (Y 1900 per person) reckoning it would always be overcrowded. Family Mart covered our daily need at a fraction of the cost.

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