Description
Facilities: The hotel has 6 lifts and features 809 rooms and 120 suites. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excu… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Entertainment
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary high-speed Internet
- Pay-per-use WiFi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Supermarket in hotel
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Kids buffet
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 6375 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 6375 TripAdvisor reviews
5
524jonn
Weston, Florida
31/07/2026
“Wonderful!”
We wanted to share our heartfelt appreciation for the exceptional hospitality we experienced during our stay at your property from March 6–10, 2026. We’d especially like to recognize Waly Joner Chacon Arevalo, Journey Ambassador, for making our visit truly memorable. After a warm greeting at check-… more
H
heymsmertz
Las Vegas, Nevada
17/07/2026
“My favorite Hilton property ever!”
Wow! I think this may be my favorite Hilton property ever. We arrived after a long flight and were exhausted. We were met by Krislyn, Momoka and Mami, three of the kindest people I have ever met. They brought us some tea and cool towels as we were checking in. Krislyn noticed my daughter was wearin… more
L
Lee E
Chicago, Illinois
07/07/2026
“Great experience”
Had a great time, very clean and relaxed place. Great customer service. Great food. Lovely service. Fast. Understanding . Love the help with bags and all coming in and leaving Thank you, Hilton, Tokyo.
J
Jeremiah E
07/07/2026
“Everything was amazing”
Loved every part of it from the room, staff was really nice better than back at home, great food, very clean hotel
D
Delilah E
Chicago, Illinois
07/07/2026
“SIMPLY AMAZING!”
Experience was a 10/10 . Definitely enjoyed myself. Customer service was amazing my glasses broke and they even fixed them for me. Forever grateful! And will definitely be back . Everything was very clean, comfortable and relaxing .
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 20 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.